Purpose of Job
Jobholders at this level carry out specific tasks independently but are subject to close supervision. They research, collect and analyze information, draft reports and documents, participate in specific meetings and develop their own professional expertise. They undertake simple operational activities including developing investigations key performance indicator, assisting in conducting government investigation and developing reports consolidating government investigations findings.
Job Responsibilites
Government Investigation Planning
- Develop government investigation plan and set related objectives ensuring alignment with ZATCA’s overall strategy
- Set government investigation guidelines and develop related procedures in coordination with internal related stakeholders to ensure unification of investigations activities
- Devise government investigations key performance indicators to ensure continuous follow-up of procedures and investigations and to facilitate highlight of improvement areas
Government Investigation Management
- Receive and assess inspection requests from General Audit Bureau and other government authorities to facilitate dispatchment to relevant stakeholders
- Schedule and assign assessed cases to relevant stakeholders ensuring proper and timely resolution of requests
- Conduct government investigations in line with set objectives and guidelines to examine relevant evidence in depth and communicate findings with relevant stakeholders
- Review government inspection assessing findings and ensuring compliance with related regulations to direct officers for further inspection if needed
- Provide needed support for officers in complex and delicate cases to ensure efficient and proper completion of investigations
Government Investigations Reporting
- Develop consolidated reports related to government investigations highlighting new non-compliance cases and trends to dispatch to relevant stakeholder for operations enhancement
Organization and Operations
- Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
- Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
- Escalate complex problems to the relevant person to ensure cases/issues are closed properly
- Perform other duties as requested
People Management
- Train junior staff on the different job activities to ensure transfer of know-how, when applicable
- Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
- Support junior staff or direct reports in order to execute their duties according to set policies and processes
Job Details
Communication and Contacs
Eductaion
Bachelor’s degree in Business Administration or equivalent is required
Experience
0-2 years of relevant experience
Competencies
Negotiation and Influence - Developing
Criminal Investigations - Developing
Communication - Developing
Professionalism - Developing
Customs Procedure - Developing
Customs Powers - Developing
Legal Proceedings - Developing
Results Oriented - Developing
Customer Focus - Developing
Change Enabler - Developing