At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Network Operation Engineer - Saudi Arabia
As Network Operation Engineer you will maintain and achieve a high level of quality for Network Surveillance, Performance & Fault Management of the Juniper platforms
in the customer's environment based on pre-defined KPI & SLA and ensure high quality on all technical activities. Provide effective technical support to gain the highest possible level of customer satisfaction. This position requires a strong knowledge base of (Security ,Routing ,Cloud and DevOps).
- Monitor all NMS tools used for network monitoring and act accordingly.
- Maintain all networks KPIs & SLAs overall.
- Support in troubleshooting different network architectures consisting mainly of Juniper Networks
- Build and support Layer-2/Layer-3 VPN services based on MPLS core infrastructure.
- Implement and support MPLS infrastructure using both LDP and RSVP signaling protocols, including extensive support for traffic engineering and protection.
- Implement various BGP scenarios to control and influence routing exchange with both national and international carriers.
- Report any abnormality or problems in the network.
- Prepare a daily, weekly & monthly data reports.
- Handling customer complaints.
- Work with an operation managers, leaders, teams and other professional services consultants providing industry leading technical services.
- Understand the customers’ organizational structure and become familiar with the network implementation
- Follow the MSP process and procedures.
- Transfer knowledge to other team’s members.
- Qualifications & Experience Requirements:
- Bachelor’s degree in (Networking, Telecommunication, Computer, Programming) Engineering or equivalent.
- Minimum of 2 years IP Network Operation experience.
- Experience with Juniper hardware / software are a PLUS.
- Strong in Microsoft Office and Computer skills.
- JNCIP level or equivalent.
- Scripting skills.
- Strong in communication and interpersonal skills (team work).
- Time management skills.
- English language is a must.
- Able to work under high pressure.
- On-call support for critical issues (if required).
- Work on 24/7 shifts that include Mornings/Evenings/Nights duties.
Unfortunately, due to country requirements, we are only able to appoint Saudi Nationals for this role.
About Juniper Networks
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
INCLUSION AND DIVERSITY AT JUNIPER
At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
- Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
- Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need