Company Overview

A leading company in the logistics and order delivery services sector seeking to strengthen its team in Dammam, Saudi Arabia. We believe in the importance of customer service with speed and efficiency, and we invest in our employees through a professional work environment and opportunities for professional growth and development within a framework that adheres to operating standards and safety compliance.

Key Responsibilities and Duties

• Receive and confirm delivery orders from the order system and review address details and required time.
• Deliver to customers and commercial sites according to scheduled routes with the highest levels of accuracy and punctuality.
• Interact with customers professionally and respectfully, providing information about delivery status and their specific needs.
• Manage documents and signatures upon arrival and handle payment receipts or transactions according to approved procedures.
• Ensure the safety of materials and proper filling before delivery and carefully transfer them to the vehicle and the transport department if necessary.
• Handle any obstacles on the road and take appropriate actions to reschedule delivery when needed.
• Report any system, address, or vehicle issues and coordinate with the operations center to resolve them quickly.

Qualifications and Requirements

• Secondary education or equivalent. A basic to intermediate driving level (if available) is required.
• Experience of 1 to 3 years in delivery or a similar field is an advantage.
• Valid Saudi Arabia driving license, safe and responsible driving.
• Familiarity with basics of using smartphones and the order-tracking mobile system and related technologies.
• Ability to work full-time with flexible hours including Sundays or shifts according to delivery schedules.
• Ability to work independently and under pressure while maintaining service quality and delivery quality.

Skills Required

• Strong organizational and time-management skills with the ability to meet deadlines.
• Strong communication and high-level customer service skills while maintaining professionalism in all interactions.
• Problem solving and quick decision-making in the field work environment.
• Commitment to safety standards and safe driving and risk management during delivery.
• Ability to work within a team and collaborate with other delivery and warehouse departments.

Benefits and Perks

• Competitive salary with additional benefits based on performance.
• Transportation allowance and health provisions according to internal policy.
• Professional development opportunities and ongoing training to enhance operational skills and career advancement options.
• A supportive work environment with incentive programs for dedicated and productive employees.