Job Description

Roles & Responsibilities

Responsibilities

• Administer, maintain, and support the Odoo ERP system, including user management, access permissions, troubleshooting, and system optimization.
• Configure, monitor, and maintain network infrastructure, including routers, switches, firewalls, and Wi-Fi access points to ensure stable and secure connectivity.
• Manage and support Grandstream IP-PBX and VOIP telephony systems, ensuring efficient internal and external communication across all branches.
• Implement and maintain secure branch-to-branch VPN connectivity while ensuring proper synchronization of systems and operational data.
• Install, configure, and integrate biometric (fingerprint) attendance devices with the central attendance and HR systems across all locations.
• Provide technical support and troubleshooting for hardware, software, network, and communication-related issues across multiple branches.
• Monitor system performance, conduct preventive maintenance, and ensure minimal downtime for all IT services and business systems.
• Coordinate with vendors and service providers for system upgrades, maintenance, and technical support when required.
• Ensure compliance with IT security standards, backup procedures, and data protection policies.
• Prepare technical documentation, reports, and user guidelines related to systems, networks, and IT operations.

Desired Candidate Profile

Bachelor s degree in Computer Science, Information Technology, or a related field.

• Strong hands-on experience with Odoo ERP administration and troubleshooting.
• Advanced knowledge of network administration, including routers, switches, VPNs, and Wi-Fi infrastructure.
• Experience managing and configuring Grandstream VOIP and IP-PBX systems.
• Proven experience in branch-to-branch connectivity and multi-site network environments.
• Experience integrating biometric attendance devices with centralized systems.
• Strong troubleshooting and problem-solving skills in hardware, software, and network-related issues.
• Ability to manage and support IT operations across multiple branches efficiently.
• Good understanding of IT security practices, data backup, and system maintenance.
• Excellent communication and coordination skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Candidate must be based in Riyadh or willing to relocate.
• Valid transferable Iqama for non-Saudi candidates.
• Relevant IT or networking certifications are considered an advantage.