On Behalf of Our Clint , we are looking for a Chief Commercial
Officer
Job Summary :
The Chief Commercial Officer (CCO) holds a multifaceted role
central to the organization's success. The CCO's primary purpose is to
strategically lead and coordinate Commercial efforts across the conglomerate's
diverse portfolio of subsidiaries. The CCO is tasked with developing
comprehensive Commercial strategies tailored to each business unit's unique
needs and market dynamics.
Responsibilities
- Strategic Planning: The CCO is accountable for
developing and implementing comprehensive
Commercial strategies aligned with the overarching
goals of the holding company. This includes identifying market opportunities,
defining target audiences, and setting clear objectives for each business unit.
- Brand Management: Maintaining brand consistency and
integrity across all subsidiaries is paramount. The CCO oversees brand
development initiatives, ensures adherence to brand guidelines, and implements
strategies to enhance brand awareness and equity.
- Market Analysis and Insights: The CCO is responsible
for conducting thorough market research
and analysis to identify emerging trends, consumer
preferences, and competitive landscapes.
They utilize these insights to inform decision-making
and guide strategic initiatives.
- Campaign Execution: The CCO leads the planning,
execution, and optimization of Commercial
campaigns across multiple channels and platforms.
This includes advertising, digital Commercial, social media, public relations,
and experiential Commercial efforts.
- Market Expansion: The CCO is responsible for
identifying and pursuing opportunities for market
expansion and diversification. This involves
evaluating potential new markets, assessing market entry strategies, and
guiding subsidiary Commercial teams in executing expansion initiatives effectively.
- Customer Experience (CX) Management: Ensuring a
positive and consistent customer
experience across all touchpoints is essential for
building brand loyalty and driving customer satisfaction. The CCO oversees
initiatives to enhance the customer journey, optimize customer interactions,
and cultivate long-term relationships with customers.
- Performance Measurement: Establishing key performance
indicators (KPIs) and metrics is crucial
for evaluating the effectiveness of Commercial
initiatives. The CCO tracks and analyses campaign performance data to assess
ROI, identify areas for improvement, and optimize Commercial strategies
accordingly.
- Stakeholder Management: Building and maintaining
strong relationships with internal and
external stakeholders is essential. The CCO
collaborates closely with subsidiary leaders, cross functional
teams, vendors, agencies, and industry
partners to ensure alignment and maximize resources.
- Innovation and Adaptation: The CCO is accountable for
fostering a culture of innovation within
the Commercial function. This involves
exploring new technologies, trends, and approaches to
stay ahead of the competition and drive
continuous improvement.
- Budget Management: Responsible for allocating and
managing Commercial budgets effectively,
the CCO ensures that resources are allocated
strategically to achieve maximum impact and ROI across all subsidiaries.
- Talent Development: Building a high-performing
Commercial team capable of executing the
company's strategic vision is a key accountability
for the CCO. This involves recruiting top talent,
providing ongoing training and development
opportunities, fostering a collaborative and
innovative work culture, and empowering team
members to excel in their roles.
- Risk Management: Assessing and mitigating
Commercial-related risks is crucial for safeguarding
the reputation and financial stability of the holding
company and its subsidiaries. The CCO collaborates with legal and compliance
teams to ensure that Commercial activities adhere to relevant regulations and
mitigate potential risks associated with brand reputation, data privacy,and
compliance.
- Compliance and Ethics: Upholding ethical standards and compliance with
regulatory requirements in all Commercial activities is a critical
accountability for the CCO. They ensure that Commercial efforts are conducted
ethically, transparently, and in accordance with legal and industry standards.
RequirementsMinimum Qualifications:
- University Degree in
Business Administration (or any other relevant degree).
- Fully qualified
Commercial, sales, and/or business development professional.
- MBA or equivalent
post-graduate degree from an internationally recognized business school.
- Attendance of
post-graduate executive programs in relevant areas.
Minimum Experience:
- 10 years in Commercial,
sales, and/or business development
- 5 years’ management
experience in business functional area.
- Experience of managing
relationships with local and international investors and institutions
Job-Specific Skills:
- Industry knowledge: Knowledge
of the industry in which the investment holding company
operates, including market
trends, competitors, and regulatory issues.
- Strategic thinking: The
ability to think strategically and provide strategic market advice to senior management and investors.
- Communication skills: Excellent communication skills, both verbal and
written.