E-Commerce Coordinator

Job Objective:

To execute and coordinate the daily operations of the e-commerce platform, ensuring accurate product uploads and updates, order tracking, and coordination with relevant departments.

Key Responsibilities:

• Manage online stores.

• Upload new products, images, and descriptions on platforms such as Amazon, Noon, and Trendool.

• Optimize website SEO (Search Engine Optimization).

• Coordinate with management to plan seasonal offers and launch new products.

• Ensure readiness of online payment, shipping, and customer service systems.

• Track orders from purchase to delivery in coordination with the warehouse and shipping teams.

• Review and verify product pricing and discounts.

• Respond to customer inquiries via email or the platform.

• Prepare periodic sales and inventory reports for the direct manager.

• Support digital marketing campaigns with technical execution or scheduling.

Qualifications:

• Diploma or bachelor’s degree in Marketing or Sales.

• 1–2 years of experience in e-commerce.

• Knowledge of content management and e-commerce platforms.

• Experience in logistics.

• Experience in online sales.

• High attention to detail, organization, and follow-up skills.