Key Responsibilities

General Duties:

• Monitor web analytics as per principal guidelines.
• Develop and execute improvement plans to enhance the customer experience.
• Incorporate best practices to ensure seamless online-to-offline flow.
• Manage online merchandising and category listings to drive performance.
• Prepare reports and analyze conversion numbers and KPIs.
• Leverage sales insights for demand management and forecasting.
• Develop and execute SEO and PPC marketing strategies.
• Plan, execute, and manage promotions effectively.
• Keep the e-commerce site engaging with updates such as banners and blogs.
• Build and maintain strong relationships with internal and external stakeholders, particularly Buying and Brand teams.

Skills

Required Skills and Qualifications

Education & Experience:

• Previous experience in a range/category role or similar position.
• 2–4 years of experience in a commercial role, preferably in Health & Beauty.
• Graduate or graduate-caliber qualification.
• Strong understanding of retail processes and operations.

Technical Skills:

• Proficiency in MS Office tools.
• Experience with e-commerce content management systems.
• Analytical and numerical skills, with knowledge of key drivers in the Beauty and Skin Care market.

Behavioral Competencies

• Alignment with Al-Futtaim's culture and values.
• Ability to work in a fast-paced environment and deliver results promptly.
• Resilient, driven, and goal-oriented.
• Passionate with a can-do attitude.
• Strong eye for product and trading opportunities.
• Excellent attention to detail and commercial skills.
• Team-oriented, capable of working cross-functionally in a collaborative environment.
• Results-driven, with a focus on implementing and delivering new ideas.
• Strong communication skills.
• Ambition grounded in realistic expectations.