MAIN PURPOSE OF JOB:
To ensure customer debts are paid promptly and company’s AR targets are met.
KEY RESPONSIBILITIES:
- Collection of debts in an efficient manner in line with agreed timetables, systems and methods and in coordination with the Senior Credit Controllers / Credit Team Leader
- Executing the company’s credit policy within his area of responsibility
- Prompt communication of issues to relevant parties to be able to facilitate collection, control credit offered and improve future performance
- Communication of disputed invoices, credit notes required. Chasing to ensure a prompt resolution
- Ensuring that all documents required to receive payment are correct and complete
- Invoicing process and issuance of statement of accounts on monthly bases
- Credit notes processing with coordination of Senior Credit Controller / Credit Team Leader
- Accounts reconciliation and resolving customers and accounts disputes promptly and on a timely manner
- Weekly reporting to credit manager of positions of all such accounts together with notification of any possible payment issues from the customer
- Weekly cash collections forecasts
- Administration of accounts, creating accounts using system and accounts maintaining
- Documentation and archiving of credit control related files and documents
- Assistance in producing month end debtors’ information
- Liaising with sales, hire desk and service departments on all customers related issues
- Other Ad Hoc tasks assigned by Credit Manager or Line Manager
Skills
QUALIFICATIONS AND EXPERIENCE:
The chosen candidate will meet ALL the essential qualifications below:
ESSENTIAL
- Diploma, Bachelor degree or above
- 2 years previous experience within a credit control or similar environment
- Computer literate
- Good written and spoken English
DESIRABLE
PERSON SPECIFICATIONS:
- Attention to detail
- Confident and good communication skills
- Ability to prioritise task, work under pressure and meet deadlines