MAIN PURPOSE OF JOB:  

To ensure customer debts are paid promptly and company’s AR targets are met.

KEY RESPONSIBILITIES:  

• Collection of debts in an efficient manner in line with agreed timetables, systems and methods and in coordination with the Senior Credit Controllers / Credit Team Leader  
• Executing the company’s credit policy within his area of responsibility 
• Prompt communication of issues to relevant parties to be able to facilitate collection, control credit offered and improve future performance 
• Communication of disputed invoices, credit notes required. Chasing to ensure a prompt resolution 
• Ensuring that all documents required to receive payment are correct and complete
• Invoicing process and issuance of statement of accounts on monthly bases
• Credit notes processing with coordination of Senior Credit Controller / Credit Team Leader
• Accounts reconciliation and resolving customers and accounts disputes promptly and on a timely manner 
• Weekly reporting to credit manager of positions of all such accounts together with notification of any possible payment issues from the customer 
• Weekly cash collections forecasts 
• Administration of accounts, creating accounts using system and accounts maintaining 
• Documentation and archiving of credit control related files and documents 
• Assistance in producing month end debtors’ information
• Liaising with sales, hire desk and service departments on all customers related issues  
• Other Ad Hoc tasks assigned by Credit Manager or Line Manager

Skills

QUALIFICATIONS AND EXPERIENCE:

 The chosen candidate will meet ALL the essential qualifications below:

ESSENTIAL 

• Diploma, Bachelor degree or above  
• 2 years previous experience within a credit control or similar environment 
• Computer literate  
• Good written and spoken English 

DESIRABLE 

• Arabic language skills  

PERSON SPECIFICATIONS:  

• Attention to detail 
• Confident and good communication skills 
• Ability to prioritise task, work under pressure and meet deadlines