Key Responsibilities

1. Strategic Leadership:

• Quality Strategy: Develop and implement the strategic direction for QA & QC functions in alignment with organizational goals and industry standards.
• Policy Development: Create and enforce quality assurance and control policies, procedures, and standards.

1. Quality Management:

• System Implementation: Oversee the implementation and maintenance of quality management systems (QMS) to ensure consistency and compliance across all operations.
• Compliance: Ensure adherence to relevant industry standards, regulations, and quality certifications (e.g., ISO 9001, Six Sigma).

1. Team Leadership:

• Team Management: Lead and manage QA & QC teams, including setting objectives, providing training, and evaluating performance.
• Collaboration: Foster a collaborative environment with other departments to integrate quality practices into all processes.

1. Quality Assurance:

• Process Oversight: Monitor and evaluate processes to ensure they meet quality standards and operational requirements.
• Audits: Conduct internal audits and inspections to assess compliance with quality standards and identify areas for improvement.

1. Quality Control:

• Testing and Inspection: Oversee the quality control activities, including product testing, inspection, and validation, to ensure products meet specifications and standards.
• Issue Resolution: Address and resolve quality issues and non-conformities, implementing corrective and preventive actions as needed.

1. Continuous Improvement:

• Improvement Initiatives: Drive continuous improvement initiatives to enhance quality, efficiency, and effectiveness of processes and products.
• Feedback Mechanisms: Implement and manage feedback mechanisms to gather insights from customers and stakeholders for quality improvement.

Skills

Essential Skills and Qualifications

1. Leadership:

• Management Skills: Proven ability to lead and manage QA & QC teams effectively.
• Strategic Thinking: Strong strategic planning skills to align QA & QC objectives with organizational goals.

1. Quality Expertise:

• QA/QC Knowledge: In-depth knowledge of quality assurance and control principles, practices, and standards.
• Regulatory Knowledge: Familiarity with industry regulations, quality certifications, and compliance requirements.

1. Analytical Skills:

• Problem-Solving: Strong analytical and problem-solving skills to address quality issues and implement effective solutions.
• Attention to Detail: High level of attention to detail in monitoring quality processes and evaluating performance.

1. Communication:

• Effective Communication: Excellent verbal and written communication skills for interacting with team members, stakeholders, and regulatory agencies.
• Reporting: Ability to prepare clear and comprehensive reports on quality performance and issues.

1. Technical Proficiency:

• Tools and Systems: Proficiency in quality management software and tools used for testing, inspection, and reporting.
• Technical Knowledge: Understanding of technical aspects related to the industry or products being managed.

1. Educational Background:

• Education: Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field. Advanced degrees or certifications in quality management (e.g., Six Sigma Black Belt, CQE) are preferred.
• Experience: Extensive experience in quality assurance and quality control roles, with a track record of leading QA & QC functions and driving quality improvements.