Full Time
--
Company

Job Details


  • Implement the standards set in Rentokil-Boecker® Operations Manual.

  • Confirm scheduled appointments one day in advance in coordination with the operations officers/senior officers.

  • Receive technicians’ feedback after treatment, take notes, handle data filtration, prepare reports and circulate data in correct channels when needed.

  • Suggest improvements for reports and forms based on clients’ feedback.

  • Update the sanitation and proofing recommendations list that is shared with clients upon delivering reports.

  • Identify cases where recurrent infestation and/or lack of cooperation by the client requires follow-up action by the Operations Manager.

  • Assist in organizing training sessions.

  • Answer clients’ inquiries regarding services, complaints, and technical issues.

  • Assist in coordinating and following up with clients on sanitation and proofing recommendations.

  • Provide feedback for technicians regarding clients’ problems.

  • Assist in checking the Treatment Reports and report any negative findings.

  • Handle effective system data entry, electronic filing, and archiving system.

  • Represent Rentokil-Boecker® in exhibitions, forums, and other events.


Similar Jobs

About Rentokil-Boecker
Saudi, Riyadh