Job Description:

The Sales Account Manager role requires the person to have a good background in Information Technology and qualified to be responsible for developing long-term relationships with customers and overseeing sales. Should be work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. Sales Account Manager have excellent communication and negotiation skills and be customer service oriented. And able to grow our business by building successful, long-term client relationships

Role Responsibilities:

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Supervise account representatives to ensure sales increase
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives

Skills and Experience:

• BSc degree in Business Administration, or relevant field
• Proven work experience as a Sales account manager or Sales account executive
• Hands-on experience in sales and an ability to deliver an excellent customer experience
• Understanding of sales performance metrics
• Excellent communication and negotiation skills