The Job Summary The Telesales Executive is responsible for generating vehicle sales through customer calls by promoting new and used vehicles and converting inquiries into confirmed sales. The role requires strong communication, sales, and customer engagement skills to achieve sales targets while maintaining accurate CRM records and delivering a high-quality customer experience in line with the company standards.

Technical / Job-Specific Competencies1Make outbound calls to prospective customers interested in vehicle purchases2Promote new and used vehicles, special offers, and financing options3Understand customer needs and recommend suitable vehicle models4Follow up on leads from CRM, digital campaigns, inquiries, and referrals5Schedule test drives and showroom visits6Achieve monthly sales targets, call KPIs, and conversion ratios7Accurately update customer interactions and sales status in the CRM systems8Handle objections professionally and provide clear, accurate information9Delivery coordination with all stakeholders10Ensure high customer satisfaction and professional brand representation
The Job Profile1Educational Qualifications Diploma or bachelor’s degree (preferred but not mandatory)2Professional Certifications
3Experience 1–3 years of experience in telesales, call center, or customer-facing sales roles Previous experience in automotive dealerships or vehicle sales is a strong advantage Experience handling CRM systems and sales is preferred4Essential Job Pre-Requisites Strong verbal communication and persuasion skills Ability to sell and close deals over the phone Customer-focused and target-driven mindset Ability to work under pressure and meet sales KPIs Basic computer skills (CRM, MS Office, call systems) Willingness to work shifts as per operations requirements5Languages Proficiency Arabic: Fluent (spoken and written) English: Good to Fluent (spoken and written)