Core Responsibilities and Accountabilities:Monitor the MA portfolio in line with the governance framework setup at the Bank level. Keep a close watch on MA customers and identify early warning signals to safeguard the business from potential losses. Identify and highlight the issue across multiple forums for proper tracking, and ensure visibility with the following stakeholders: Internal Head of DPP, Unit Head of Product, SAM & Operations teams, Credit Lending Team, and Coverage Relationship Managers (RMs). Estimate potential losses from the client based on the nature of the dispute/exposure of the Bank as per the scheme rules. Co-ordination across cross-functional units to resolve potential loss cases and track the recovery. Provisioning management, budgeting and reporting. Presentation to highlight Fraud / Non-Fraud unauthorized cases. Identify areas of improvement and recommend strategies for optimization. Ensure the governance framework is timely updated to account for any improvements and changes to the recovery/provisioning process. Following up and supporting in litigation efforts to recover the funds.
Skillsets:Master’s degree in economics or Statistics. Minimum of 5 years’ experience in analytics/Product management. Experience with Payments Acceptance Business/Fintechs/Acquiring is preferred. Proficient in MS Office, Power Point and Excel (mandatory). Well-versed with Python, SQL/SAS, Tableau, Denodo/Teradata. Strong written and verbal communication skills. Excellent multitasking and problem-solving abilities. Exceptional time-management skills.