About the Company – Diggipacks Powered by Fastcoo
Diggipacks Powered by Fastcoo is a leading asset-light logistics and operations company offering end-to-end logistics solutions through a scalable partner-based model. We provide large-scale, diversified warehousing solutions that cover all storage and fulfillment needs, without heavy asset ownership, enabling flexibility, speed, and cost efficiency.
We deliver full warehouse setup and management from A to Z, serving both private and government projects, and supporting mission-critical operations relied upon by major enterprises across multiple sectors.
Diggipacks operates on top of Fastcoo technology — our sister company and a recognized leader in logistics technology in Saudi Arabia and the GCC — providing a smart operational platform for real-time visibility, order management, shipment control, and operational performance.
We serve e-commerce merchants, logistics companies, and warehouse operators through integrated solutions including Fulfillment, Last-Mile, and Dark Store, supported by a strong partner ecosystem and scalable operational capabilities aligned with business growth requirements.
We are looking for an Inside Sales Executive (SMB) who is responsible for driving revenue from small and medium-sized customers through high-volume calls, structured follow-ups, fast deal closures, and meeting scheduling when required, with full commitment to assigned targets and daily CRM usage. The ideal candidate is target-driven, disciplined, and execution-focused, capable of handling high communication volume, closing short sales cycles, and consistently delivering results in a quota-carrying role.
Role Objective Manage the full sales cycle for SMB clients across shipping, last-mile, Dark stores, Fulfillment (B2B-B2C) and Technology services through structured phone outreach, lead qualification, meeting scheduling, fast quotations, and efficient deal closures.
Key Responsibilities1- Outreach & Lead Qualification Make a defined number of daily outbound and inbound calls Engage with small and medium e-commerce businesses Understand client operations and logistics needs Qualify potential customers
2- Opportunity Management Guide clients to the most suitable service Clearly explain pricing and service scope Send accurate quotations promptly Follow up consistently until decision
3- Meetings & Follow-ups Schedule online meetings when required Prepare meeting context and objectives Document outcomes and next steps Escalate qualified opportunities when needed4- Closing & Handover Close simple and mid-volume deals Ensure offer completion Smoothly hand over closed deals to operations
5- Reporting & Discipline Maintain accurate CRM updates Commit to clear monthly sales targets
Key Performance Indicators (KPIs) Daily call volume Qualified leads generated Meetings scheduled Quotations sent Deals closed Monthly revenue achieved Conversion rate Follow-up speed
Requirements1–3 years of Inside Sales or Telesales experience Proven experience with SMB clients Strong phone-based selling skills Target-driven and disciplined Preferred experience in logistics, shipping, e-commerce, or services Must be based in Saudi Arabia, Riyadh