Area Manager will take full responsibility for management of all assigned stores to ensure achievement of sales and profit.

Description

• Communicate to all Branch managers in the assigned area. Make sure that all managers have a clear understanding of their Target and are in the same business objective and direction.
• Set up Branch management plan to ensure expense is in the budget or as planned.
• Monitor Branch performance and measure the achievement of target.
• Solve problems and provide proper direction to increase profits to the Branch.
• Define Sales Target of each assigned Branch to ensure that all Branches have clear target on a daily and monthly basis.
• Communicate, monitor, and follow up to ensure implementation effectiveness of Marketing Program as well as execution of new products and other public relations program.
• Review sales every day and analyze sales trends. Identify Branches that have negative sales gaps, and work with Branch manager to identify action plan to close the gaps.
• Set up Manpower Plan at Branch manager level.
• Recruit and select qualified Branch manager based on Branch needs.
• Ensure that all team members are well trained and passed all training processes.
• Coach and develop leadership skills of Branch managers and make sure that they can apply the knowledge and skills to enhance business performance.
• Monitor and maintain the highest level of Quality, Service, and Cleanliness. Q.S.C. standard to ensure customer satisfaction.
• Handle customer complaints and ensure issues or problems have been completely solved.
• Set up customer relationship network to build up the Brand and create awareness and customer loyalty in the located area.

Requirements

* Fluent in English and Arabic.

* Training in Food & Beverage, Food safety.

* At least 5 years’ experience in Food & Beverage, 2 years in managerial role.

* Experience within last 3 years in Saudi Arabia.

* Valid KSA Driving License is a must.