Job description
Area Manager will take full responsibility for management of all assigned stores to ensure achievement of sales and profit.
Description
- Communicate to all Branch managers in the assigned area. Make sure that all managers have a clear understanding of their Target and are in the same business objective and direction.
- Set up Branch management plan to ensure expense is in the budget or as planned.
- Monitor Branch performance and measure the achievement of target.
- Solve problems and provide proper direction to increase profits to the Branch.
- Define Sales Target of each assigned Branch to ensure that all Branches have clear target on a daily and monthly basis.
- Communicate, monitor, and follow up to ensure implementation effectiveness of Marketing Program as well as execution of new products and other public relations program.
- Review sales every day and analyze sales trends. Identify Branches that have negative sales gaps, and work with Branch manager to identify action plan to close the gaps.
- Set up Manpower Plan at Branch manager level.
- Recruit and select qualified Branch manager based on Branch needs.
- Ensure that all team members are well trained and passed all training processes.
- Coach and develop leadership skills of Branch managers and make sure that they can apply the knowledge and skills to enhance business performance.
- Monitor and maintain the highest level of Quality, Service, and Cleanliness. Q.S.C. standard to ensure customer satisfaction.
- Handle customer complaints and ensure issues or problems have been completely solved.
- Set up customer relationship network to build up the Brand and create awareness and customer loyalty in the located area.
Requirements
* Fluent in English and Arabic.
* Training in Food & Beverage, Food safety.
* At least 5 years’ experience in Food & Beverage, 2 years in managerial role.
* Experience within last 3 years in Saudi Arabia.
* Valid KSA Driving License is a must.