About Rixos Hotels

Established in Turkey in 2000, Rixos Hotels is a pioneer of the ‘ALL Inclusive, ALL Exclusive’ hospitality concept. The brand offers guests luxurious stays, diverse culinary experiences, live entertainment, daily sports and fitness activities, comprehensive spa and wellness journeys, and engaging activities for children and teenagers. Each Rixos property delivers a unique experience, blending local culture, global influences, and Turkish heritage within a setting of unparalleled luxury.

The Credit Manager Role

Rixos Hotels is seeking a dedicated Credit Manager to join its team in King Abdullah Economic City, Makkah, Saudi Arabia. This full-time position requires a professional with 5-10 years of experience, responsible for upholding operational standards and contributing to the hotel's commitment to quality service and guest satisfaction.

Key Responsibilities

• Ensure personal punctuality and maintain the same standard for all employees.
• Adhere to high grooming standards and enforce them among team members.
• Comply with all hotel rules and regulations as outlined in the employee handbook, including company disciplinary and grievance procedures.
• Promote a helpful and professional image to customers, offering full cooperation with a prompt, caring, and helpful attitude.
• Anticipate customer needs to enhance service quality and satisfaction.
• Provide full cooperation to colleagues requiring assistance in a prompt, caring, and helpful manner.
• Demonstrate flexibility in assisting other areas of the hotel as required by business and customer needs.
• Maintain familiarity with all relevant company documentation, particularly the Operational Standards Manual for the area of responsibility.
• Execute other duties as assigned or requested by management.
• Assist in Task Force Teams for new hotel openings.

Required Professional Attributes

• Be proactive and exercise sound judgment in challenging situations.
• Act with professionalism and integrity in all interactions.
• Maintain transparency in motives, methods, and expected results.
• Take ownership of mistakes and share knowledge to prevent recurrence within the department or division.
• Conduct business honestly and fairly.
• Ensure the confidentiality of sensitive information.
• Consistently follow through on commitments.
• Work effectively both autonomously and as part of a team.
• Display a positive and approachable attitude.
• Engage with fellow employees and guests to foster positive relationships.
• Support colleagues, recognizing the shared goals within the hotel and company.

Experience and Work Type

Candidates for the Credit Manager position should possess 5-10 years of relevant experience. This is a full-time role, requiring a consistent presence to manage credit operations effectively within the hotel environment.

Application Information

Rixos Hotels invites qualified professionals to apply for this Credit Manager position. The salary for this role will be discussed during the interview process.