About the Role at TawanTech

TawanTech is seeking a Senior Officer Digital Performance to join its team in Riyadh, Riyadh Province. This full-time position is central to supporting the performance of the Digital Banking & Innovation function, focusing on data analysis, reporting, and dashboard development.

Role Purpose and Contribution

The Senior Officer Digital Performance will play a critical role in monitoring and enhancing digital banking initiatives. This involves comprehensive performance analysis, generating insightful reports, and contributing to the development of key performance dashboards to ensure strategic objectives are met within the Digital Banking & Innovation department.

Key Responsibilities

• Support the overall performance of Digital Banking & Innovation initiatives.
• Issue monthly performance reports detailing key metrics and trends.
• Analyze performance for specific digital initiatives to identify areas for improvement.
• Support the development and enhancement of the monthly Digital Banking & Innovation (DBI) dashboard.
• Generate analytical reports through the Digital Channels Analytics Engine, focusing on user behavior insights.
• Assist in the development of DBI reports as requested by the Saudi Central Bank (SAMA).
• Support the DBI budget management and issue monthly spend reports.

Required Qualifications and Experience

• Bachelor's or Master's degree in a Business field, Management Information Systems (MIS), Mathematics, Statistics, or Finance.
• A minimum of 2-3 years of experience in a Senior Officer role, preferably within digital performance or a related analytical function.

Essential Skills and Competencies

• Technical Skills: Reporting, Data Analysis, Finance fundamentals, Data Visualization.
• Behavioral Competencies: Strong communication skills, Critical thinking, Self-motivation, Analytical thinking.

Work Environment

This is a full-time position based in Riyadh. The role operates within a dynamic environment focused on digital innovation and performance measurement.