PULSE (MENA) is seeking a motivated and detail-oriented Administrative Entry-Level Professional to join our Operations & Office Support team. This role is ideal for recent graduates or early-career professionals looking to gain practical experience in business operations, administrative coordination, and remote office management. The successful candidate will provide essential administrative support that ensures the smooth day-to-day functioning of internal operations. You will collaborate with multiple departments, assist with documentation, coordinate schedules, maintain digital records, and contribute to process improvements while working in a fully remote environment. This position offers an excellent opportunity to develop professional skills, gain exposure to business operations, and grow within a dynamic organization.

Key Responsibilities

• Administrative Support
  • Provide day-to-day administrative assistance to operations and management teams.
  • Prepare, edit, format, and organize business documents, reports, presentations, and correspondence.
  • Maintain organized digital filing systems and ensure documentation remains accurate and up to date.
  • Assist with data entry, document verification, and record maintenance.
  • Manage confidential information with professionalism and discretion.
• Operations Coordination
  • Support daily operational activities across departments.
  • Monitor operational workflows and assist in tracking task completion.
  • Coordinate internal meetings and prepare agendas, meeting notes, and follow-up action items.
  • Help maintain operational calendars and scheduling.
  • Assist in organizing virtual meetings, workshops, and internal events.
• Office Support
  • Serve as a point of contact for internal administrative requests.
  • Coordinate communication between departments to ensure timely information sharing.
  • Assist with onboarding documentation for new employees.
  • Support procurement and administrative processes when required.
  • Help maintain internal databases and operational systems.
• Data Management
  • Enter, update, and verify information in company databases.
  • Generate basic reports and summaries using spreadsheets and reporting tools.
  • Monitor data accuracy and identify inconsistencies.
  • Support document control procedures and version management.
• Process Improvement
  • Recommend improvements to administrative workflows.
  • Assist in developing standard operating procedures (SOPs).
  • Identify opportunities to improve efficiency through automation and digital tools.
  • Support special operational projects assigned by management.

Qualifications Required

• Bachelor's degree or diploma in Business Administration, Management, Office Administration, Operations Management, or a related field.
• Recent graduate or up to two years of relevant administrative or office support experience.
• Excellent written and verbal communication skills in English.
• Strong organizational and time-management abilities.
• High level of attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Professional attitude with a strong customer-service mindset.
• Strong problem-solving and critical-thinking skills.
• Ability to prioritize multiple tasks and meet deadlines.

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with Google Workspace (Docs, Sheets, Drive, Meet).
• Comfortable using virtual collaboration platforms such as Microsoft Teams, Zoom, Slack, or similar tools.
• Basic knowledge of spreadsheets and data management.
• Ability to learn new software and business systems quickly.

Preferred Qualifications

• Internship or volunteer experience in administration, operations, customer service, or office support.
• Experience using project management tools such as Trello, Asana, ClickUp, or Monday.com.
• Familiarity with document management systems and cloud-based collaboration platforms.
• Knowledge of administrative best practices in a remote work environment.
• Arabic language proficiency is an advantage.

Core Competencies

• Organization and planning
• Communication skills
• Time management
• Adaptability
• Team collaboration
• Professional integrity
• Initiative and accountability
• Analytical thinking
• Attention to detail
• Confidentiality

What You'll Gain

• Comprehensive onboarding and training.
• Mentorship from experienced operations professionals.
• Exposure to cross-functional business operations.
• Opportunities to participate in process improvement initiatives.
• Professional development and career growth opportunities.
• Flexible remote working environment.
• Collaborative and supportive team culture.
• Access to modern digital collaboration tools.

Desired Candidate Profile

• Bachelor's degree or diploma in Business Administration, Management, Office Administration, Operations Management, or a related field.
• Recent graduate or up to two years of relevant administrative or office support experience.
• Excellent written and verbal communication skills in English.
• Strong organizational and time-management abilities.
• High level of attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Professional attitude with a strong customer-service mindset.
• Strong problem-solving and critical-thinking skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with Google Workspace (Docs, Sheets, Drive, Meet).
• Comfortable using virtual collaboration platforms such as Microsoft Teams, Zoom, Slack, or similar tools.
• Basic knowledge of spreadsheets and data management.
• Ability to learn new software and business systems quickly.
• Internship or volunteer experience in administration, operations, customer service, or office support.
• Experience using project management tools such as Trello, Asana, ClickUp, or Monday.com.
• Familiarity with document management systems and cloud-based collaboration platforms.
• Knowledge of administrative best practices in a remote work environment.
• Arabic language proficiency is an advantage.