Job description

Senior Specialist – Cybersecurity Production Support – Saudi Arabia ??

We are looking for a Senior Specialist – Cybersecurity Production Support to join our team in Saudi Arabia.

Job Overview:
The Senior Specialist will be responsible for supporting and maintaining cybersecurity platforms, ensuring high availability, operational stability, and effective security monitoring across enterprise environments.

Key Responsibilities:

• Provide production support for cybersecurity platforms including SIEM, SOAR, VPN, and security monitoring solutions.
• Monitor cybersecurity platforms, dashboards, alerts, and operational activities.
• Support Splunk SIEM use cases, log ingestion, correlation rules, and performance optimization.
• Manage and maintain SOAR workflows, playbooks, and automation processes.
• Support VPN infrastructure including secure remote access and site-to-site connectivity.
• Perform Incident, Problem, and Change Management activities following ITIL practices.
• Conduct Root Cause Analysis (RCA) for security incidents and platform issues.
• Support Cyber Incident Response activities including investigation and remediation.
• Participate in Disaster Recovery (DR) and Business Continuity Planning (BCP).
• Maintain security documentation, runbooks, SOPs, and operational reports.
• Collaborate with security teams, infrastructure teams, and vendors for issue resolution.

Requirements:

• Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field.
• 4–8 years of experience in cybersecurity production support within enterprise or financial environments.
• Hands-on experience with:
  • SIEM platforms (Splunk Enterprise / Splunk ES preferred)
  • SOAR platforms (Cortex XSOAR, Splunk SOAR, or similar)
  • VPN technologies (IPSec / SSL VPN)
  • Security monitoring and incident response
• Strong understanding of cybersecurity operations, threat detection, and log analysis.
• Experience with ITIL Incident, Problem, and Change Management.
• Knowledge of SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO is preferred.
• Basic scripting knowledge (Python, PowerShell, or similar) is preferred.

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma