Job Description

Roles & Responsibilities

Redefining Land, Air, and Sea Travel Elevating Destinations.

Coastal Transportation Services Company, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.

Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions.

We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world one innovation at a time.

Join our visionary team and help shape the future of transportation!

Job Purpose:

• To support the implementation, administration, and continuous improvement of the Operations Compliance function at RSG corporate level. The role assists in developing and maintaining compliance frameworks, Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and regulatory compliance programs across RSG's operational portfolio.
• The role provides operational, analytical, and administrative support to the Director Operations Compliance, contributing directly to RSG's commitment to operational excellence, regulatory adherence, and organizational governance.

Job Responsibilities:

Compliance Framework Support

• Support the development, implementation, and maintenance of SOPs, SLAs, and operational procedures across RSG corporate functions and all operations subsidiaries.
• Assist in monitoring adherence to compliance frameworks and identifying gaps requiring remediation or escalation.
• Maintain and update compliance documentation, registers, procedures, forms, templates, and records for both corporate functions and operations subsidiaries, in accordance with RSG document control standards.
• Ensure controlled documents are distributed, version controlled and archived consistently and in a timely manner.
• Monitor and follow up on compliance framework implementation across RSG operations subsidiaries, escalating gaps and corrective actions to the Director, Operations Compliance.

Reporting and Analytics

• Prepare weekly, monthly, and quarterly compliance reports, dashboards, KPI scorecards, and management summaries.
• Collect, validate, analyze, and maintain operational and compliance data from multiple business functions.
• Support development and tracking of compliance performance metrics and indicators for senior leadership review.

Audit and Quality Assurance Support

• Assist in planning and conducting regular audits of operational processes and tracking the implementation of corrective actions.
• Support preparation for internal and external audits, inspections, and regulatory reviews.
• Maintain audit findings logs and corrective action registers, ensuring timely closure of open items.

Regulatory Compliance

• Monitor applicable international and local regulatory requirements relevant to RSG's operational domains, including land, marine, and air mobility.
• Support coordination with regulatory bodies and internal RSG stakeholders on compliance matters, submissions, and regulatory reporting obligations.
• Assist in maintaining and updating regulatory compliance registers, ensuring accuracy and completeness at all times.

Qualification and Experience:

• Bachelor s degree in business administration, Operations Management, Quality Management, or a related field.
• A minimum of 3 5 years of practical experience in operations compliance, regulatory compliance, governance, or a related discipline within a corporate or enterprise environment.
• Demonstrable experience in preparing management reports, dashboards, KPI scorecards, and compliance performance tracking documentation for senior leadership.
• Proficiency in Microsoft Office Suite, with particular emphasis on MS Project, Excel, Word, and PowerPoint.
• Ability to work independently, manage competing priorities, and consistently deliver tasks within tight deadlines.

Skills:

• Knowledge of operations compliance frameworks, SOPs, SLAs, and regulatory requirements.
• Advanced proficiency in MS Project, Excel, Word, and PowerPoint.
• Report writing, data analysis, and compliance performance measurement.
• Project coordination and task management.
• Time management and prioritization under pressure.
• Teamwork, cross-functional collaboration, and stakeholder communication.
• Multitasking, adaptability, and flexibility in accepting additional responsibilities.
• Attention to detail and commitment to accuracy in documentation and reporting.

Job Context:

• This role sits within the Operations Compliance department under the Operations Excellence division at RSG corporate level.
• It reports to the Director, Operations Compliance and provides operational, administrative, and analytical support across compliance framework management, SOP governance, regulatory reporting, and quality assurance activities.
• The role requires a high degree of flexibility and the ability to manage multiple concurrent assignments, shifting priorities, and cross-functional coordination demands within a dynamic operations environment.
• The role may be required to support site visits, regulatory engagements, and ad-hoc leadership-directed initiatives across RSG destinations.