Job description

The job description for the Sales Executive role at Digital Solutions Company involves managing sales and developing business for SaaS systems. The Sales Executive will be responsible for marketing and selling the company's digital products based on a SaaS subscription model, including the Quality and Safety Management System. This includes attracting potential clients, understanding their needs, providing detailed proposals, tracking sales opportunities, and closing deals to meet the company's sales objectives and contribute to product expansion within targeted sectors.

Main Responsibilities:

Firstly: Client Research and Acquisition

• Identify potential clients in targeted sectors for the company's products.
• Build a current database of potential clients including contact information, sector, deal size, and anticipated needs.
• Initial contact with clients through calls, emails, WhatsApp, LinkedIn, and field visits.
• Qualify potential clients and assess their fit for the company's products.

Secondly: Product and Solution Presentation

• Provide professional presentations of the company's products, particularly the Quality Management System and the Guidance System.
• Clarify the added value of the systems in terms of efficiency improvement, monitoring, process automation, error reduction, and report generation.
• Execute proposals and demo trials for potential clients.
• Understand client needs and translate them into clear solutions for appropriate offerings.

Thirdly: Sales Opportunity Management

• Track clients from initial contact to contract signing.
• Prepare pricing proposals and technical offers in coordination with the relevant management.
• Negotiate with clients within the defined management parameters.
• Monitor contracts, purchase orders, and payments in coordination with the financial management.
• Continuously update the status of each sales opportunity in the client management tool or tracking file.

Fourthly: Relationship Development

• Build long-term relationships with existing and potential clients.
• Monitor client satisfaction post-sale in coordination with the technical support team and customer service.
• Propose additional sales opportunities or upgrades for existing clients.
• Represent the company professionally in meetings, exhibitions, conferences, and promotional events.

Fifthly: Reporting and Tracking

• Prepare weekly and monthly reports on potential clients, meetings, proposals submitted, open opportunities, and closed deals.
• Analyze reasons for acceptance or rejection of proposals and raise recommendations to management.
• Monitor monthly and quarterly sales performance metrics.
• Identify market needs and client feedback and relay them to the product development team.

The primary products you will work on include:

• Quality Management System: A digital system for managing quality and safety, including field monitoring, auditing, templates, reports, and managing operational samples.

Skills

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, Information Systems, or any relevant field.
• Experience of at least one to three years in sales, preferably in technology solutions or SaaS products.
• Good knowledge of B2B sales methodologies.
• Ability to understand and explain technical products clearly to clients.

Required Skills

• Strong communication, persuasion, and negotiation skills.
• Ability to build and maintain relationships.
• Proficient in preparing sales proposals and presentations for clients.
• Analytical skills to assess client needs and link them to appropriate solutions.
• Organizational skills in tracking and documenting sales opportunities.
• Ability to achieve targets and work under pressure.
• Familiarity with CRM tools or tracking software like Trello / Excel / Google Sheets.
• Proficient in using email, WhatsApp for business, and proposal preparation software.
• Professional and formal communication style in correspondence and meetings.

Key Performance Indicators (KPIs)

• Number of new potential clients acquired monthly.
• Number of meetings and submitted proposals executed.
• Number of pricing proposals submitted.
• Conversion rate of potential clients to active opportunities.
• Closing rate of deals.
• Monthly and quarterly sales revenue.
• Number of new subscriptions in the company's systems.
• Retention rate of clients and renewal of subscriptions.
• Accuracy of client and sales opportunity data.
• Client satisfaction level regarding the sales experience and follow-up.

Responsibilities

• Engagement with potential and current clients on behalf of the company.
• Scheduling meetings and presentations.
• Submitting initial proposals from the company.
• Raising requests for approvals and contracts to management for endorsement.
• Representing the company at meetings and exhibitions after management approval.

Work Relationships

• Internally: Sales management, technical support team, product development team, financial management, marketing.
• Externally: Potential and current clients, partners, targeted sectors, event organizers.

Required Personal Traits

• Proactive and responsive in interactions.
• Organized and detail-oriented in documentation.
• Passionate about sales and technology.
• Quick learner with the ability to understand digital systems.
• Professional demeanor and conduct that reflects the company's image.
• Persistent with the ability to handle rejection and turn it into opportunity.

Scope of Work

The Sales Executive will focus on expanding the reach of Digital Solutions Company’s products within targeted sectors by building effective sales channels, converting client needs into contractual opportunities, and contributing to increasing the company's recurring revenues through annual or monthly subscriptions for SaaS systems.