Job Description

Roles & Responsibilities

About the Job

An exciting opportunity has arisen for an Outlet Manager to join the Italian / Mediterranean Restaurant team at Jumeirah The Red Sea.

The main duties and responsibilities of this role include:

• Manage the implementation of Food and Beverage standards in the outlet ensuring that staff take corrective actions as necessary in adherence to Jumeirah policies and standards.

• Monitor the profitability of the outlet to provide recommendations and/or solutions to improve problem areas and assist with implementing such corrective measures.

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other Colleagues.

• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

• Consistently monitor the quality of food and beverages and service offered to guests and escalate any major problems/ complaints to senior management to ensure high service quality as per Jumeirah group quality standards.

• Actively seeks, collates, reviews and shares Guest feedback regarding food quality, service, and overall satisfaction and takes appropriate and timely action to correct any dissatisfaction.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Hold a College Degree in Hospitality, Business or any relevant field.

• Possess 10 12 years of experience in relevant field preferably within the international luxury hospitality industry.

• Demonstrate problem solving skills.

• Hold strong leadership and team management skills.

• Possess Software competencies Microsoft Office programs (Advanced).