Job Description
Roles & Responsibilities
Core responsibilities
• Visitor Management: Greet and sign in guests, provide directions, issue passes, and notify staff
of arrivals.
• Communication: Answer, screen, and forward incoming calls; handle emails and general
inquiries in person, by phone, and online.
• Scheduling: Manage appointment calendars, book meeting rooms, and schedule
internal/external meetings.
• Administrative Support: Handle incoming/outgoing mail and deliveries, data entry, filing,
copying, and faxing.
• Office Upkeep: Maintain a clean, tidy, and organized reception area, and monitor/order office
supplies.
• Customer Service: Address client needs, resolve basic issues, and potentially handle payments
or invoices.
Required skills and qualifications
• Diploma or bachelor’s degree in a related field with 2 years of experience
• Strong written and verbal communication skills
• Good time management and prioritization skills