We propel luxury brands as digital innovators. AZDS is the global leader in providing digital marketing, technology and booking engine partner services to luxury hospitality brands. Our expertise is in creating full-funnel digital conversion-focused experiences for an elite group of discerning partners that not only bring their brand to life in exceptional new ways, but drive increased bookings and revenue. We create immersive 360-degree digital ecosystems that optimize every step along the guest journey for High Net Worth and Uber-HNW travelers. From go-to-market efforts to website development to booking engine integrations, AZDS offers a premier full-service partnership approach across all our clients’ owned channels that makes their jobs easier, drives increased revenue, and provides full-funnel guest analytics across a fully integrated digital experience. A significant differentiator is that we lead the industry in custom integrations. We are certified partners with Sabre Hospitality’s SynXis booking engine, and have the ability to pull their APIs throughout a client’s entire website to create seamlessly integrated, fully-shoppable experiences that drive conversion, culminating with our industry-leading booking engine product, RevRaise. We have 500+ clients across 6 continents, including iconic luxury hospitality brands such as Montage Hotels & Resorts, The Oetker Collection, The Ritz London, The Breakers Palm Beach, Shutters on the Beach, and Sereno Hotels, among many others. While our highest measure of success is driving increased client bookings, we have also won significant industry awards, including W3 Best in Class awards, The Internet Marketing Association Website of the Year, and Pixel Awards for our attention to user experience and design. Our ability to see trended guest behaviors across all of our platforms (20 million guests & $1.7B annually) gives us the ability to provide benchmarking and aggregated data, insights and strategic advice to our partners to optimize performance. We pride ourselves on our laser focus with an elite group of clients, our proven results in driving conversion, our first-class responsive service, and our ability to innovate and drive results as true extensions of our clients’ teams. Role Summary: We are now seeking an Account Manager to join our team. The Account Manager role will work on our Client Services team as a dedicated day-to-day client-facing contact for luxury and ultra-luxury client(s) based in the MENA region. This position will report to the Vice President Client Services with day-to-day support from the Senior Group Account Director. With support from the core US team, this account manager must understand the agency's processes and ways of working and effectively manage work across distributed teams. This manager will work with AZDS' US-based and global team in support of day-to-day client priorities, retainer deliverables, project timelines, stakeholder coordination, and ad hoc project work. For this specific Account Manager role, we require the candidate to be a Saudi national, based in Riyadh, and able to work from our office at least 2-3 days per week. This position is part-time to start, with a clear opportunity to grow into a full-time role based on new business growth. The ideal candidate is a self-starter who enjoys wearing many hats, thrives in a fast-paced environment, and can be successful operating independently. He or she should be comfortable making informed decisions based on data and strategy, providing thoughtful insights on day-to-day work, and anticipating client questions. Our ideal candidate should be someone who will enjoy a combination of strategy, project management, task management and execution. Key Role Responsibilities: • Overall accountability for client satisfaction, success and retention, ensuring all deliverables, • milestones and objectives are achieved on time and within budget. • Partner with Account Director and other internal agency teams to ensure Ensure client account(s) are managed to achieve P+L and margins targets. • Coordinating agency resources and timelines to support client priorities, scoped deliverables, and project work, including website-related projects where applicable, with a focus on timelines, internal coordination, client approvals, and delivery tracking. • Develop and manage project timelines, status trackers, action items, and supporting project plans with coordinated ways of working to support required deliverables. • Lead regular communication between internal and external clients regarding project status, budget burndown, project progress, timelines, risks, blockers, approvals, next steps, and other priority topics as defined within each SOW. • Lead quarterly business reviews with clients to align on goal attainment, progress against • the annual plan, process improvement, and overall account health. • Guide the annual planning process with clients to outline annual goals and objectives, • develop the annual strategy and service package, align services and fees with clients goals • and budget; responsible for client retention and achieving organic growth targets. • Effectively collaborate with internal and external stakeholders, ensuring clear and timely • communication • Oversee ad hoc projects, including resource coordination, planning, and client • communications

Required Skills & Experience: • Minimum 2 years of prior account management experience • Experience with client-facing account management and project management in a fast-paced agency, client services, or digital environment. Website project management experience is preferred. • Experience managing projects, timelines, stakeholders, deliverables, approvals, and client communications. • Fluent in English (C1+, both written and verbal) • Available for 2-3 hours of overlap with US Mountain Time Preferred Qualifications: • Hospitality or luxury travel experience. • Website project management experience, including creating JIRA tickets with clear requirements, tracking status for website updates, website development projects, CMS workflows, QA coordination, launch planning, or client-side website project coordination. Additional Qualities: • Exceptional service-minded relationship-building skills to foster strong client partnerships. • Self-starter • Strong problem-solving skills, curiosity and adaptability • Accountability and ownership • Excellent written and verbal communication skills • Attention to detail • Passion for industry trends, innovation, and hospitality