Job description

? مغانم الطبية announces an opening for the position of: Customer Service Representative

Do you possess exceptional communication skills and a passion for providing the best care for clients? Contribute to enhancing the experience of our patients at مغانم الطبية!

? Location: الطائف / مكة المكرمة

? Job Type: Full-time

? Job Objective:

To provide an exceptional experience for clients and patients of the company through professional reception, effective appointment management, and the use of CRM systems to ensure the highest levels of satisfaction.

? Main Responsibilities:

✅ Professionally receive and conduct calls.

✅ Manage and update client data through the CRM system efficiently.

✅ Interact with medical inquiries and direct them to the relevant departments.

✅ Resolve client issues and manage complaints effectively and promptly.

? Required Qualifications:

• Bachelor’s degree or diploma in a relevant field.

• 1-3 years of experience in customer service (preferably in the medical sector).

• Proficiency in CRM systems.

? To apply:

Skills

• Excellent communication skills (Arabic/English).

? What we offer you:

✨ A professional work environment and support for growth.

✨ Competitive salary.

✨ Medical insurance.

✨ Continuous training and development opportunities.