Job Description

Roles & Responsibilities

ABOUT THE ROLE

KEY RESPONSIBILITIES

• Oversee the daily operations of the entire housekeeping department, including supervising Housekeeping Supervisors and supporting staff.

• Act as the immediate subordinate to the Executive Housekeeping Manager, ensuring departmental goals and standards are achieved.

• Coordinate schedules, staffing, and operational priorities across all teams.

• Monitor, guide, and mentor supervisors to maintain high performance and adherence to procedures.

• Conduct regular inspections and audits to ensure compliance with health, safety, hygiene, and cleanliness standards.

• Manage housekeeping supplies, linens, and equipment, ensuring efficient usage and timely replenishment.

• Handle guest requests, complaints, and feedback related to housekeeping professionally and efficiently.

• Maintain accurate departmental records, reports, checklists, and handover notes.

• Support training, development, and performance evaluation of all housekeeping staff.

• Report maintenance issues, damages, and lost & found items promptly.

EXPERIENCE & SKILLS

• 4 6 years of experience in housekeeping operations, including supervisory or assistant management roles.

• Proven experience overseeing multiple teams and managing departmental operations.

• Strong knowledge of hotel housekeeping standards, cleaning procedures, and inspections.

• Excellent leadership, team management, and mentoring skills.

• Strong organizational, time-management, and problem-solving abilities.

• Detail-oriented with a focus on quality control and operational excellence.

• Ability to work in a fast-paced hospitality environment.

• Good communication skills; English required, Arabic is an advantage.

• Previous beach club experience is plus

Desired Candidate Profile

4 6 years of experience in housekeeping operations, including supervisory or assistant management roles.

Proven experience overseeing multiple teams and managing departmental operations.

Strong knowledge of hotel housekeeping standards, cleaning procedures, and inspections.

Excellent leadership, team management, and mentoring skills.

Strong organizational, time-management, and problem-solving abilities.

Detail-oriented with a focus on quality control and operational excellence.

Ability to work in a fast-paced hospitality environment.

Good communication skills; English required, Arabic is an advantage.

Previous beach club experience is plus