Job Description

Roles & Responsibilities

Position Duties

The successful candidate will be expected to:

• Acquire and maintain a working knowledge of ISG District organization policies, practices, and procedures.
• Prioritize tasks to ensure deadlines are met.
• Coordinate through emails, personal correspondence, phone enquiries, and walk-ins related to student records/withdrawals/Ministry of Education requirements and documents.
• Process all new, returning, and withdrawing student files.
• Assist the District Admissions Office and the ASD HS counseling team with high school credit checks and enrollment information.
• Enter new students into the school database (Skyward).
• Monitor and maintain up-to-date student demographic, academic, and attendance data, ensuring consistency across platforms
• Communicate IT and database account information to new and returning families.
• Coordinate with the Admissions Office to communicate school-specific enrollment information to families, if applicable.
• Maintain the school database for existing and withdrawn students.
• Generate requested database reports.
• Collaborate with school counselors, department heads, and administration to support accurate course registration and configuration of schedules, assigning of student classes, and preparation of class rosters.
• Import standardized test results into the student portfolio in the student database.
• Confirm grade entry and prepare grade reports in the student database.
• Communicate with parents regarding the withdrawal process and record requests.
• Coordinate student withdrawals in collaboration with the Admissions Office, Finance Office, IT department, and school offices.
• Prepare enrollment/verification letter to parents/employers upon request.
• Prepare leaving certificates for withdrawing students.
• Liaise with the Admissions Office/Government Relations Office to prepare attested documents.
• Generate transcripts for withdrawing students, students applying to universities, and graduates.
• Share transcripts with universities and graduates, as and when needed.
• Prepare transcripts for graduating students to be submitted to the Noor system, if applicable.
• Communicate with departments for recommendation letters, report cards, or withdrawals.
• Coordinate with the Government Relations Office/Admissions Office for attesting documents and updating the Noor database.
• Coordinate with and serve as a member of the graduation planning team for graduation (diplomas, folders, transcripts, communicating with teachers, staff, external vendors, etc, as needed).
• Perform other duties as assigned by the principal and/or the assistant principal.

Desired Candidate Profile

The ideal candidate will have:

• Minimum of a Bachelor s degree in a related field of study.
• Proficient in Microsoft Office and Google Suite.

Experience

• Previous experience as a registrar.

Skills

• Excellent command of English, both verbal and written.
• Maintain professional ethics and respect different cultures.
• Respect the confidentiality of documents.
• An ability to work with deadlines/stress levels.
• Attention to detail.
• Maturity to handle a range of situations
• Exercise reasonable judgments.
• Model the school values at all times.