Job description

Job Responsibilities: Lead Generation & Qualification Identify and prospect potential clients (via cold calls/emails, networking, inbound leads) in assigned sectors or geographic territories.
Use CRM tools to manage a pipeline of leads, track activities, follow up diligently.
Qualify leads: understand their business needs, pain points, decision-making process, budget, timing, etc.
Solution Selling & Product Demonstrations Understand the features, benefits, and differentiators of Right Now, as well as complementary Holouly products (MDAWEM, ETEPS) when relevant.
Conduct product demos/presentations to prospective clients, conveying value propositions for their specific operational needs (real-time analytics, engagement, workflow automation, etc.
). Tailor proposals to client needs, engage in negotiations (pricing, scope, integration, support) in collaboration with BD manager.
Collaboration with Internal Teams Work with Product Owners, Design Lead, Data Engineers / Data Analysts to clarify client requirements and ensure promises made during sales can be delivered.
Liaise with Technical Support Lead to ensure clients understand support scope, SLAs, escalation path.
Coordinate with Engagement Consultants and Chief Engagement Unit Manager for onboarding, training, and ensuring early usage/adoption.
Meeting Sales Targets & Quotas Achieve or exceed monthly / quarterly / annual sales targets as set by management.
Maintain and grow pipeline to ensure continuous flow of opportunities.
Track sales metrics (number of leads, conversion rates, average deal size, sales cycle length, etc.
). Customer Relationship Management & Retention Input Build and maintain positive relationships with customers, ensuring satisfaction, trust, and transparency during the sales process.
After closing, ensure good transition to customer success/engagement teams; monitor early usage and work with Engagement Consultants to follow up.
Collect feedback from customers about product strengths, challenges; pass these insights internally to product/design/data teams.
Market & Competitive Intelligence Monitor competitors’ offerings, pricing, features, go-to-market tactics.
Capture market feedback: customer needs, trends, potential gaps.
Report findings to BD Manager / Product team to inform product roadmap, competitive positioning, pricing strategy.
Administrative & Reporting Duties Use CRM/tooling for tracking all sales activity, forecasts, proposals, follow ups.
Prepare regular reports on sales performance, pipeline health, forecast vs.
actuals. Maintain accurate records for quotations, contracts, customer information.
+4 Years of Experiance Skills & Competencies Excellent communication, presentation, persuasion, and negotiation skills.
Strong listening skills: ability to understand customer business challenges and tailor solution accordingly.
Self-motivated, goal-oriented, resilient; ability to handle rejection and keep pushing.
Organized, able to manage multiple leads/opportunities simultaneously; good time management.
Analytical mindset: able to monitor metrics, interpret data (for example, conversion rates, sales cycle durations) and adjust approach.
Good understanding of SaaS business models, recurring revenue, contract terms.
Technical / Domain Knowledge Basic understanding of real-time data / analytics / dashboards / integration needs, to communicate credibly with clients.
Familiarity with CRM software (e.
g. HubSpot, Salesforce) and sales tools for proposal generation, meeting scheduling, pipeline tracking.
Comfortable leveraging support from internal teams (product, design, technical) to provide technical or feature clarifications.

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma