Job description

A passionate coffee professional dedicated to delivering high-quality beverages and exceptional customer service.
This role focuses on maintaining excellence in coffee craft while actively supporting team growth through hands-on training and performance coaching.
Key Responsibilities Quality Assurance: Prepare and serve a diverse range of coffee beverages with strict consistency and high standards.
Customer Engagement: Deliver a friendly, welcoming, and personalized experience for every guest.
Operational Excellence: Maintain a clean, organized, and efficient workspace and ensure all equipment is properly maintained.
Team Development: Train new team members on brewing techniques, service standards, and daily workflows.
Mentorship: Provide ongoing coaching and constructive feedback to elevate overall team performance.
Brand Integrity: Ensure all products and services strictly adhere to brand guidelines and quality protocols.
Logistics Support: Assist in inventory management, stock rotation, and supply control.
Leveraging over one year of hands-on experience to drive customer satisfaction and enhance team efficiency through effective training, mentorship, and a deep understanding of specialty coffee.

Preferred candidate

Years of experience

1+ years

Degree

Bachelor's degree / higher diploma