Job Description

Roles & Responsibilities

Perform maintenance procedures as per Manufacturers specs & Imdad s SLA.

• Developing and maintaining professional business relationship with customers.
• Proper reporting using various reporting forms related to field calls (FSR, PPM Checklist, Salesforce, and Suppliers reporting) with clear and concise messages and solutions.
• Consult and follow superior s instructions with regards to technical Tasks.
• Develop own technical skills by personal commitment and seeking superior's assistance.
• Maintain safe working environment in the office & at customer s sites.
• Convey and report service contracts opportunities to department's head.
• Promote Imdad s service contracts with adherence to the sales plan.

Required Skills:

• Strong electronics technical background is a must.
• Excellent adherence to company policies and procedures.
• Effective time management & organization skills.
• Strong written and verbal communication skills.
• Team player with ability to work well under pressure.

Desired Candidate Profile

Minimum Qualifications:

• Bachelor s degree in Biomedical, Electronics or Mechatronic Engineering from an accredited university.
• 0-2 years of service experience.
• Minimum scoring of 80% in Imdad s Technical exam.
• Bilingual (Arabic, and English) is a must.
• Proficient in Microsoft Word, Excel, and Outlook.