Job description
The Engineer is responsible for monitoring, and maintaining the operational health of the private cloud platformTo operate a 24x7 managed monitoring service using Dynatrace and ManageEngine. You will ensure high availability and performance across 100+ applications and 1,000+ infrastructure assets, maintaining strict SLA compliance
Responsibilities
- Full-Stack Observability: Manage Dynatrace APM to monitor application performance, transaction tracing, and user experience for 100+ apps and 12 databases.
- Infrastructure Oversight: Utilize ManageEngine to monitor 100 network devices and 1,000+ hosts, tracking health metrics like CPU, latency, and packet loss.
- Dependency Mapping: Use Dynatrace Smartscape to map digital asset relationships and perform impact analysis during incidents.
- 24x7 NOC Operations: Provide continuous alert triage, and escalation management within a rotating shift model.
- Performance Governance: Generate real-time dashboards and detailed RCA (Root Cause Analysis) reports to drive continuous service improvement.
Preferred candidate
Years of experience
No experience required
Degree
Bachelor's degree / higher diploma