About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
The Role of the Butler
The role of a Butler is of utmost importance when it comes to providing exceptional guest service. A Butler not only responds to a wide variety of guest requests, but also goes above and beyond by accurately assessing the needs and preferences of each individual guest. Their main responsibility is to ensure maximum guest satisfaction by adding personal recommendations and touches.
The Butler acts as a liaison between the guests and various departments within the hotel, such as Front Office, Housekeeping, and Food & Beverage. They play a crucial role in assisting these departments with any basic tasks or requirements that may arise during a guest's stay.
Whether it's arranging transportation, making restaurant reservations, or organizing special events, the Butler takes on these responsibilities with ease and professionalism. Their attention to detail and dedication to providing personalized service sets them apart as an integral part of the hospitality industry.
By anticipating guests' needs and exceeding their expectations, Butlers create memorable experiences for everyone. Their ability to deliver bespoke service ensures that guests feel valued and cared for throughout their stay.
Four Seasons Hotel Riyadh
Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.
Area of responsibility is Butler Department.
Food & Beverage
The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
SPA and Wellness
Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.
Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.
Knowledge and Skills
- Minimum of 1-year experience as a Butler or similar role in the hospitality industry
- Positive attitude and good communication skills, with excellent grooming standards.
- Commitment to delivering a high level of customer service.
- Flexibility to respond to a variety of different work situations and ability to work on your own.
- Strict attention to detail.
- Ability to handle sensitive matters with efficiency and discretion.
- Excellent reading, writing & oral proficiency in the English language.
What to Expect: Competitive Net Salary in a Tax-Free Environment
Housing & Transportation provided by the hotel
21 days’ vacation
10 days Public Holidays per year
Paid home leave tickets.
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program
Worldwide Complimentary Room Nights with Four Seasons
Laundry/dry cleaning for provided for work attire.
Growth & Development opportunities