Role overview 

The IT Officer is responsible for ensuring that all information technology systems and infrastructure within the school function reliably, securely, and effectively on a day-to-day basis. This is a hands-on operational role, central to the smooth running of teaching, learning, and school operations in a newly opened environment. 

As a startup school, the role combines direct technical support with coordination and liaison across the wider SEK network and external providers. The IT Officer will be the sole onsite IT professional, working closely with school leadership, teaching staff, and regional IT expertise. 

Key responsibilities 

Core IT operations and support 

Ensure the reliable functioning and maintenance of all IT infrastructure, including networks, WiFi, servers, interactive whiteboards, printers, and shared devices  Configure, manage, and support staff laptops (Windows environment) and ensure students’ devices are able to connect securely and effectively to school systems  Act as the first point of contact for all hardware and software issues reported by staff, providing timely troubleshooting and resolution  Provide inclassroom and lessontime support when technology issues arise  Support the use of schoolprovided i Pads for younger students and connectivity for BYOD environments in upper years  Manage educational platforms, including user support and data administration.

Platforms, systems, and access 

Set up, administer, and maintain Microsoft 365 accounts, permissions, and access protocols  Support the technical setup of core school platforms, including:   learning management systems (LMS)  student information systems (MIS/SIS)  assessment platforms  safeguarding, filtering, and contentcontrol tools  Ensure that all staff and students have appropriate access levels, configurations, and protections in place 

Safeguarding, security, and compliance (technical aspects) 

Implement and maintain all technical aspects of online safeguarding, including filtering, monitoring, and access controls  Support the school in meeting cybersecurity, data protection, and filemanagement expectations, in alignment with SEK group standards  Enforce password, access, and deviceuse protocols as defined by school and group policy 

Collaboration and coordination 

Work closely with the school’s academic and leadership teams, particularly where technology intersects with teaching and learning  Liaise with the SEK regional IT lead and the IT officer at the sister school, adopting shared systems, practices, and configurations  Escalate complex issues appropriately and coordinate technical resolutions, repairs, and replacements when required  Collaborate with project, operations, or external providers as needed to ensure continuity of service 

Preopening and startup phase 

Be in post by May 2026 to support the school’s preopening phase  Support the preparation, configuration, and testing of IT systems ahead of opening, building on the established model of the sister school  Assist with testing, piloting, and validating systems before students and staff are fully on site  Contribute to the creation and maintenance of clear internal procedures and documentation for IT systems and support 

Experience, skills, And attributes 

Strong practical experience in IT support, systems administration, or technical operations (school experience desirable but not essential)  Confidence working in a mixeddevice environment (Windows, i Pads, BYOD)  Experience administering user accounts, permissions, and access within a Microsoftbased environment  Strong problemsolving skills and a calm, solutionsfocused approach under pressure  Able to communicate clearly and effectively with nontechnical colleagues  Comfortable working independently while collaborating within a wider network  Highly organised, adaptable, and comfortable operating in a developing, startup environment  Nativelevel or very strong proficiency in English is essential  Ability to communicate in Arabic is a significant advantage 

Why join us? 

A rare opportunity to build and stabilise IT systems from the ground up in a new international school  Work within a supportive SEK network with access to shared expertise and established models  A handson role with real impact on daily school life and teaching quality  An exceptional working environment in a purposedesigned school within a unique community