The jobholder will identify and monitor training needs in the Mobility division mainly focused on VIP Chauffeur drivers, and to appropriately design, plan, and implement training programs, policies, and procedures to fulfill those needs. Jobholder will be an integral part of helping to build Land mobility operations with a focus on driving efficiency and consistency in guest experience in line with the standards.

Responsibilities:

• Developing and implementing training plans, including creating curricula, selecting instructors, and setting training budgets.
• Reviewing course evaluations to assess which topics are most relevant to employee needs or which instructors are most effective in delivering instruction
• Evaluating training programs to ensure they comply with service standards, legal requirements and industry standards
• Consulting with senior management to determine strategic goals for training programs
• Overseeing the implementation of training programs (on site) in classroom and on-job locations (off site).
• Conducting research on new training methodologies, performance and technologies to determine their potential applications in the workplace
• Designing training programs that meet specific company goals while also improving VIP Chauffeur performance
• Maintaining contact with internal clients to identify training needs
• Coordinating with human resources to hire instructors and set schedules for training sessions
• Organize the Occupational Health and Safety training or awareness campaign of employees within the to ensure compliance to all OHS policies and procedures.

Requirements:

• A bachelor’s degree or equivalent qualification.
• 3 years relevant experience within the GCC is preferable.
• At least 6-8years industry experience and proven expertise in the automotive or transportation industry

Skills

• Demonstrated ability to organize and manage multiple priorities in a quick moving and change oriented environment
• Must be able to multi-tasking in a fast pace, high volume, environment
• Demonstrated proficiency with Microsoft Office programs with a minimum of intermediate skills in Word, Excel and Outlook (skill level will be tested)
• Able to work in a highly collaborative environment with independence
• Strong communication and interpersonal skills and ability to communicate based on needs of VIP chauffeur driver.
• Strong customer service orientation. High energy and passion for interaction with people
• Excellent analytical, problem solving, and time-management skills
• Demonstrated experience/maturity to handle confidential and sensitive information.
• Possess a positive, service-oriented attitude with excellent follow through on issues
• Good verbal communication skills with ability to clear communicate with staff.

Location: Full-time Site based [Red Sea Site near Umluj]