Job Responsibilities

Standard Operating Procedures (SOPs) 

• Develop, implement, and maintain comprehensive SOPs for all marine operations, ensuring alignment with industry best practices and regulatory requirements
• Lead regular reviews and updates of operational procedures to optimize efficiency and safety
• Coordinate with regulatory bodies to ensure full compliance with maritime regulations and standards
• Establish and oversee documentation systems for all marine operations

Business & Technical Support

• Lead implementation and optimization of enterprise systems and other applications for marine operations
• Manage and enhance Magenta and other specialized marine logistics applications to support operational efficiency
• Serve as the primary liaison between technology department and marine operations, translating operational needs into technology requirements
• Identify, evaluate, and implement new technology solutions to streamline marine operations workflows
• Develop training programs and user guides for technology systems used in marine operations
• Troubleshoot system issues and coordinate with IT support to minimize operational disruptions.

Training Coordination & Development

• Serve as the primary Training Coordinator for the marine operations team
• Develop and implement comprehensive training programs for all marine operations staff
• Conduct training needs assessments and create personalized development plans
• Design and deliver specialized training modules on operational procedures, safety protocols, and technology systems
• Maintain detailed training records and certification tracking for all marine personnel
• Coordinate with external training providers for specialized maritime certifications
• Evaluate training effectiveness and continuously refine programs based on operational needs
• Implement mentorship programs to facilitate knowledge transfer within the team
• Ensure all team members maintain required certifications and qualification

Risk Management

• Develop and implement comprehensive risk assessment frameworks for marine operations
• Support in incident investigations and root cause analyses, developing preventative measures
• Establish and maintain emergency response protocols for various operational scenarios
• Coordinate regular safety drills and training programs in collaboration with vessel operators
• Monitor and analyze safety trends, implementing proactive measures to mitigate identified risks

Commercial & Business Development

• Collaborate with commercial teams to develop service offerings that meet client needs while optimizing operational efficiency
• Analyze market trends and competitor offerings to identify growth opportunities
• Contribute to contract negotiations with suppliers and clients, providing technical expertise
• Support business case development for fleet expansion or service enhancement initiatives
• Develop cost optimization strategies while maintaining service quality and reliability

Administrative Management

• Oversee administrative processes related to marine operations, ensuring efficiency and accuracy
• Manage vendor relationships and evaluate performance against service level agreements
• Coordinate with finance teams on budget planning and expenditure tracking
• Develop and implement performance metrics for administrative processes

Cross-Functional Leadership

• Serve as a liaison between marine operations and other departments, ensuring alignment with organizational goals
• Represent marine operations in cross-functional projects and initiatives
• Mentor junior staff and support their professional development
• Lead special projects as assigned by management