he Operations and Community Manager is responsible for ensuring exceptional client satisfaction by delivering top-tier influencer marketing services. This role oversees the operations and community teams, manages client expectations, develops strategies to exceed targets, and strengthens relationships with clients and influencers. The position requires the ability to coordinate cross-functional teams, manage shifts operating 24/7, and support sales efforts to close deals and secure upsells.
Skills
- Bachelor’s degree in business administration, Marketing, Communications, or a related field.
- Minimum of 7 years of experience in operations, community management, or a related role.
- Fluent in English.
- Possession of a car with a valid driving license.
- Strong organizational and time-management skills.