Job Title: Collector & Data entry

Company: BAAN Holding | بان القابضة

Job Type: Full-time

Location: Riyadh

About Us

BAAN Holding Group, formerly known as Al Hokair Group, was established in 1978 and boasts a legacy spanning over five decades. As one of the pioneers in the hospitality and entertainment sectors across Saudi Arabia and the Arab world, BAAN Holding continues to expand its investments, starting with its notable ventures into catering.

At BAAN Holding, we are committed to delivering innovative and diverse solutions in entertainment, hospitality, catering, and investment sectors. We prioritize quality and sustainability in every project we undertake, aiming to provide exceptional experiences for our customers while driving sustainable growth through innovative service models.

Position Overview

The Debt Collector and Data Entry plays a crucial role in ensuring the accuracy and integrity of data while managing the collection of outstanding debts. This dual-function position requires meticulous data entry, updating and maintaining information across various systems, as well as proactive engagement with clients to facilitate timely payments. Your contributions will directly support the organization’s financial health and operational efficiency.

Key Responsibilities

• Data Entry: Accurately input and update information in databases and management systems while ensuring data integrity and confidentiality.
• Debt Collection: Proactively contact clients through phone calls, emails, or in-person visits to collect overdue payments and assist in resolving payment issues.
• Record Keeping: Maintain comprehensive and accurate records of all collection activities, updating client accounts to reflect current statuses.
• Verification: Identify and rectify data discrepancies to uphold the highest standards of data accuracy.
• Negotiation: Effectively negotiate payment plans with clients facing financial difficulties, fostering mutually beneficial arrangements.
• Reporting: Prepare and present regular reports detailing collection progress, outstanding debts, and data integrity metrics for management review.
• Customer Service: Provide exceptional support by addressing client inquiries and concerns related to their accounts and payment statuses.
• Compliance: Ensure adherence to all relevant laws and company policies during collection activities.
• Collaboration: Work collaboratively with cross-functional teams, including sales and customer service, to resolve payment-related issues and enhance client satisfaction.
  
  

Qualifications

• Bachelor’s degree or diploma in Accounting, Finance, or a related field.
• Proficiency in Microsoft Office Suite and data management software.
• Strong attention to detail and exceptional organizational skills.
• Excellent communication and negotiation skills, with a customer-focused approach.
• Ability to work independently and as part of a team in a fast-paced environment.
  
  

Thank you for your interest in joining BAAN Holding family. We look forward to reviewing your application