1. System Installation and Configuration:

• Install, configure, and maintain operating systems, software applications, and server environments (e.g., Windows, Linux, or macOS).
• Set up and configure hardware, including servers, workstations, network equipment, and storage devices.

1. Network Management:

• Configure and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
• Ensure reliable and secure network connectivity for users, both on-site and remotely.
• Monitor network traffic and address any issues related to connectivity or bandwidth.

1. System Monitoring and Performance Optimization:

• Continuously monitor system and network performance (e.g., CPU, memory usage, disk space).
• Perform regular system diagnostics and take corrective actions to optimize performance and uptime.

1. Security Management:

• Implement and maintain security measures, such as firewalls, encryption, and access controls.
• Regularly apply software updates, security patches, and antivirus software.
• Monitor security logs and respond to potential threats or vulnerabilities.

1. Backup and Recovery:

• Establish and manage backup strategies for systems, data, and critical applications.
• Regularly test backup systems and ensure quick recovery procedures in case of data loss or system failure.

1. User Support and Troubleshooting:

• Provide support for end users regarding hardware, software, and network-related issues.
• Troubleshoot and resolve system, application, and network problems in a timely manner.
• Manage user accounts, permissions, and access control systems.

Skills

• Technical Skills:
• Proficiency in operating systems (Windows Server, Linux, Unix).
• Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs).
• Familiarity with cloud computing and virtualized environments (e.g., AWS, VMware, Hyper-V).
• Strong understanding of security tools, firewalls, and intrusion detection systems.
• Experience with database management (e.g., SQL Server, MySQL).
• Education and Experience:
• Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred).
• Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Windows Server, Cisco Certified Network Associate (CCNA), Linux Professional Institute Certification (LPIC)), Storage servers , Clould (Asure, …..)
• Experience in a similar IT systems administration or support role (usually 5+ years).