Job Purpose: The Key Account Manager HR & Finance plays a pivotal role in maintaining and enhancing client relationships while ensuring seamless service delivery. This position is essential for managing employee care, HR, administrative processes, and financial operations.

Key Responsibilities:

Employee Care:

• Manage mobilization, onboarding, and induction for new hires.


• Serve as the main contact for employee inquiries and requests.


•  Handle exit re-entry requests, process letters and expense claims.


• Oversee Iqama and medical insurance applications and renewals.


• Coordinate procurement requests and manage offboarding processes, including final settlements 

Client Care:

• Act as the primary contact for People Services clients, addressing inquiries promptly.


• Provide clear plans and timelines for service activities, ensuring clients are informed of progress and any issues.

 Administration:

• Draft and manage contractual paperwork, including job offers and various contracts.


• Maintain up-to-date employee documentation and secure storage.


• Manage documentation processes, including tracking and process mapping.

Financial Management:

• Complete sales order requests and review invoices for compliance.


• Monitor finance reports and ensure accurate invoicing for People Services expenses.


• Assist with financial reviews and revenue forecasting.

Skills

Required Skills:

• Experience in HR and government services.


• In-depth knowledge of Saudi Labor Law.


• Demonstrated experience in administration.


• Well-developed customer service skills with a proven ability to build and maintain relationships.


• Proficient in MS Outlook, Word, and Excel.


• Strong attention to detail and organizational abilities.


• Excellent communication and interpersonal skills.


• Methodical problem-solving abilities.