We are seeking a proactive and experienced Delivery Manager to oversee and optimize our logistic operations in Riyadh.

Delivery manager provides support for ensuring efficient and timely delivery of products, managing a team of drivers and delivery staff (outsourcing), and implementing strategies to improve overall delivery processes.

Responsibilities:

• Oversee and manage the daily delivery operations in Riyadh, ensuring timely and efficient delivery of products to customers
• Supervise and lead a team of drivers and delivery staff, providing guidance, training, and support to ensure high performance and customer satisfaction.
• Develop and implement delivery schedules and routes to optimize efficiency and reduce delivery times.
• Coordinate with the warehouse and inventory teams to ensure accurate and timely fulfillment of delivery orders.
• Monitor delivery performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance overall delivery operations.
• Collaborate with other departments, such as customer service and sales, to address customer inquiries, resolve delivery issues, and ensure a seamless delivery experience.
• Identify and implement innovative technologies and solutions to streamline delivery processes and enhance overall operational efficiency.

Skills

Requirements:

• Proven experience in a similar role within the logistics industry, with a strong understanding of delivery operations and logistics management
• Demonstrated leadership and team management skills, with the ability to motivate and guide a diverse team of delivery professionals.
• Excellent organizational and time management abilities, with a keen eye for detail and the ability to prioritize and manage multiple tasks effectively.
• Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement effective solutions to enhance delivery operations.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and address customer inquiries and concerns.
• Knowledge of relevant safety regulations and best practices in the logistics and delivery industry.
• Proficiency in utilizing delivery management software and technologies to optimize delivery routes and schedules.