Responsibilities:

1. Project Planning and Management:

• Define the scope, goals, deliverables, and timelines for projects in collaboration with stakeholders.
• Develop detailed project plans, including resource allocation, risk assessment, and budget management.
• Monitor and track project progress, adjusting schedules and resources as needed to meet changing requirements.

1. Stakeholder Coordination and Communication:

• Serve as the primary point of contact for stakeholders, ensuring clear and consistent communication throughout the project lifecycle.
• Facilitate meetings with stakeholders to define project requirements, provide updates, and manage expectations.
• Prepare and present project status reports, highlighting milestones, risks, and issues.

1. Resource Management:

• Identify and assign appropriate team members, including developers, engineers, and external vendors, to ensure project success.
• Manage internal and external resources to optimize project efficiency and meet project deliverables.
• Ensure that teams have the necessary tools and support to complete tasks effectively.

1. Risk and Issue Management:

• Identify potential project risks and create mitigation plans to address them.
• Proactively manage project issues, escalating to leadership when necessary, and facilitating resolutions to keep the project on track.
• Develop contingency plans for unforeseen challenges or changes in project scope.

1. Budget and Financial Oversight:

• Create and manage project budgets, ensuring all costs are tracked and that projects are completed within financial constraints.
• Monitor financial performance, controlling project expenditures and ensuring cost-effectiveness.
• Provide financial reporting and updates to stakeholders, highlighting any deviations from the budget.

1. Quality Assurance:

• Ensure that all project deliverables meet the required quality standards and business objectives.
• Work with quality assurance teams to develop and implement testing plans.
• Manage the user acceptance testing (UAT) process to ensure that end users approve the functionality of new systems or services.

1. Vendor and Contract Management:

• Manage relationships with third-party vendors, including negotiating contracts, monitoring performance, and ensuring that service-level agreements (SLAs) are met.
• Coordinate with external service providers to integrate their deliverables into the project timeline.

1. Change Management and Training:

• Lead change management initiatives to ensure a smooth transition for end users and IT teams.
• Develop and execute training plans to equip users with the necessary skills to work with new systems or technologies.
• Monitor post-implementation issues and support end-users during the stabilization period after project completion.

1. Documentation and Compliance:

• Ensure that all project-related documentation is maintained and updated throughout the project lifecycle.
• Manage project documentation, including project plans, technical specifications, and post-project reviews.
• Ensure compliance with organizational policies, industry standards, and regulatory requirements.

Skills

Requirements

1. Education and Experience:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Project Management Professional (PMP) certification or similar certification (e.g., PRINCE2, ITIL) is preferred.
• 3-5 years of experience in IT project management or a related field.
• Experience managing IT services projects, including software implementation, infrastructure upgrades, and cloud migrations.

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2. Skills and Competencies:

• Project Management Expertise:
• Strong knowledge of project management methodologies (Agile, Scrum, Waterfall) and tools (e.g., Microsoft Project, JIRA, Trello).
• Ability to manage multiple projects simultaneously, balancing competing priorities and timelines.
• Technical Knowledge:
• Familiarity with IT infrastructure, software development, cloud computing, and cybersecurity.
• Ability to understand and manage technical aspects of IT projects, ensuring effective communication between technical and non-technical stakeholders.
• Leadership and Team Management:
• Ability to lead cross-functional teams and coordinate efforts across departments.
• Strong leadership skills with the ability to motivate team members and foster a collaborative working environment.
• Communication and Interpersonal Skills:
• Excellent verbal and written communication skills, with the ability to present complex technical concepts to non-technical stakeholders.
• Strong interpersonal skills to build relationships with stakeholders, team members, and vendors.
• Problem-Solving and Critical Thinking:
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions and manage risks.
• Ability to think critically and resolve project issues under pressure.
• Budgeting and Financial Acumen:
• Experience with project budgeting, financial forecasting, and cost management.
• Ability to track project financials and ensure that spending aligns with the project plan.
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1. Personal Attributes:

• Highly organized and detail-oriented.
• Results-driven, with a strong sense of accountability.
• Adaptable to changing project requirements and comfortable in a fast-paced environment.