CRM Lead

Neom - Saudi - NEOM

COMPANY OVERVIEW

NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

 

ROLE OVERVIEW

As a Sales Operations Business, you will own the product development of Salesforce Sales Cloud by implementing business requirements.

 

KEY ACCOUNTABILITIES & RESPONSIBILITIES

Analysis

  • An ability to analyze business and key stakeholder needs
  • Identify gaps in the process, and work with the development team to solution.
  • Problem-solving and analytical thinking

CRM Solution Management

  • A firm understanding of Salesforce Sales Cloud and CRM sales best practices
  • Determine ways to optimize user engagement
  • Sprint management and execution cadence aligned to the DevOps team.

Documentation

  • Detail business requirements and articulate this back to key senior stakeholders
  • Proficiency in collating and storing information in an organized manner. 

Data Management

  • Comfortable with leveraging and handling data.
  • Understand how to analyze the data patterns, avoiding duplicates, and best data governance practices. 

Problem Solving

  • The ability to see a problem and make quick decisions with limited information. 

Project Management

  • Effective time and program management to meet strategic and programmatic deliverables.
  • Plan, execute, allocate, deliver, resolve and take on the changes suggested by internal stakeholders.
  • Creating SoW’s, managing program deliverables

Testing

  • Manage the execution and analysis of testing programs (UAT)

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills, and Experience

  • Salesforce: Sales Cloud; Service Cloud; Experience Cloud
  • Analytics Platforms: CRM Analytics; PowerBI; Lytics; Tableau; Teallium
  • Communicate project concepts and outcomes to client project stakeholders,
  • Strong understanding of sales operations, sales performance, business processes, financial modelling, legal and contracts delivery
  • Creative customer campaign background is preferred (with experience on major real estate development projects).
  • 4 years’ + hands-on experience with sales/CRM platforms/tools

Preferrable:

  •  Sales Cloud certifications
  • 3 years + Sales Cloud experience
  • Real Estate experience
  • KSA/GCC experience

 

Qualifications

  • Bachelor’s degree in Business Administration, Finance, Business Operations or comparable.

 

Post date: 25 Rabi al-thani 1446 - Today
Publisher: Neom Jobs
Post date: 25 Rabi al-thani 1446 - Today
Publisher: Neom Jobs