OVERVIEW

Position

Operational Readiness Manager

Job Code

Reports to

Director – Operational Readiness

Direct Reports

tbc

Division/Section

Oxagon Development

Department

Operational Readiness

Sector

Oxagon

Job Family

About NEOM & OXAGON

Role Purpose

NEOM is the world’s most ambitious project, an accelerator of human progress. NEOM is:

1. An economic engine for the region and the world
2. A powerful approach to environmental conservation
3. A living laboratory where entrepreneurship will chart the course for a new future
4. A home for an international community of dreamers and doers

OXAGON is NEOM’s economic and industrial engine, offering exceptional livability while serving as a catalyst for innovation. A new paradigm for advanced and clean industries, driven by innovation, underpinned by exceptional livability in thriving communities. Enabled by an automated port with a fully integrated physical and digital supply chain network, OXAGON will build thriving communities, where people and technology come together in harmony in nature.

The Operational Readiness Manager will act as the key resource of the Central Operational Readiness team of the Oxagon Region. More specifically, the Manager will coordinate Legal & Regulatory, Governance and Operating model workstreams and play a crucial role coordinating with legal teams, governance bodies, and operational teams to ensure that projects are executed efficiently, effectively, and in alignment with NEOM Operational Readiness (OR) objectives.

KEY ACCOUNTABILITIES & ACTIVITIES

Responsibilities

• Project Management:
  • Develop and manage project plans and timelines for legal framework, governance, and operating model workstreams.
  • Track project progress and identify potential risks or issues.
  • Facilitate project meetings and ensure effective communication among stakeholders.
• Program Governance Support:
  • Provide administrative support to governance committees and working groups.
  • Coordinate the preparation of meeting materials and agendas.
  • Facilitate decision-making processes and ensure that decisions are implemented effectively.
• Workstreams Development & Implementation Coordination:
  • Support initiatives to align the governance, regal and regulatory and organization's operating model workstreams
  • Coordinate the development and implementation of workstreams including across assets management and services level
  • Ensure the workstream progress is communicated effectively to stakeholders

• Risk Management:
  • Identify and assess potential risks associated with legal framework, governance, and operating model workstreams, both program and operational.
  • Develop and implement risk mitigation strategies.
  • Monitor risk status and take corrective action as needed.
• Stakeholder Management:
  • Build and maintain relationships with stakeholders, including legal teams, governance bodies, and operational teams.
  • Manage stakeholder expectations and address concerns.
  • Facilitate effective communication and collaboration among stakeholders.
• Reporting and Analysis:
  • Prepare regular project reports, including progress updates, risk assessments, and recommendations in line with OR program governance
  • Analyze project data to identify trends and areas for improvement.

BACKGROUND, SKILLS & QUALIFICATIONS

Knowledge, Skills and Experience

• Operational Readiness Expertise: Demonstrated experience (8+ years) in operational readiness, program / project management office, project management, or a related field with a deep understanding of legal & regulatory framework, operating model, governance development and practices in relation to very large or mega projects with complex stakeholder interfaces.
• Leadership and Team Management: Proven ability to lead workstream initiatives and projects by fostering a collaborative and results-driven environment. Previous experience in leadership & teamwork application to complex stakeholder engagement & coordination is essential.
• Stakeholder Engagement: Excellent interpersonal and communication skills with a track record of effectively engaging with stakeholders at various levels, both internal and external.
• Analytical Thinking: Strong analytical skills to interpret complex regulatory roadmaps and interdependencies. You will need to analyze & establish clarity of enactment roadmaps and discern whether there is clear accountability established amongst the stakeholders.
• Critical Thinking Skills: Strong critical thinking within a complex, dynamic, and evolving legal & regulatory framework is required most notably the ability to understand a broad array of legal & regulatory measures, and their interplay so as to highlight gaps and establish de-risking strategies & measures.
• Industry knowledge: Understanding of governance and operating model concepts. Familiarity with relevant industries such as construction, infrastructure, or urban development, and an understanding of their operational challenges and readiness requirements specific to a mega Greenfields real-estate development involving moving from base-economy legal and regulatory provisions to a program specific framework

Qualifications

• Bachelor's degree in a relevant field such as Legal, Operations, Project Management, Business Administration or a related discipline.
• Project management certifications such as PMP, PRINCE2, or equivalent are highly advantageous, as are Risk management courses.
• Proven track record of managing complex operational readiness projects or initiatives, preferably at a Regional or multi-entity level together with PMO exposure.
• A good exposure and use of Program / Project management software as relates to a PMO office e.g. Smartsheet, Celoxis, Primavera Oracle/Unifier/ P6, etc

COMMUNICATION - MAIN STAKEHOLDERS

Internal

External

• DevCo points of contact, most notably, legal, asset management, city management, zone (district) points of contact.
• Other Oxagon departments including Projects and support services

• Authorities
• Management Consultants
• Relevant Services / Sectors

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