Job Summary: We are seeking a detail-oriented and organized Administrative Assistant with experience in the healthcare sector to join our team. The ideal candidate will provide administrative support to ensure the efficient operation of the office while contributing to a positive patient experience.

Key Responsibilities:

• Administrative Support: Perform general administrative duties, including managing schedules, handling correspondence, and organizing files.
• Patient Interaction: Assist with patient check-in and check-out processes, answering phone calls, and addressing patient inquiries with professionalism and empathy.
• Documentation Management: Maintain and update patient records, ensuring compliance with confidentiality and HIPAA regulations.
• Appointment Scheduling: Coordinate appointments and follow-up visits for patients, optimizing provider schedules.
• Insurance Coordination: Assist patients with insurance information and verify eligibility, processing necessary documentation.
• Office Organization: Maintain an orderly and efficient office environment, including inventory management of medical supplies and equipment.
• Collaboration: Work closely with healthcare providers and support staff to facilitate communication and improve workflow.
• Reporting: Generate reports and documentation as required, using relevant software and databases.

Qualifications:

• Associate degree/bachelor’s degree
• Minimum [2-5] years of administrative experience, preferably in a healthcare setting.
• Familiarity with medical terminology and healthcare procedures.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with electronic health record (EHR) systems.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and work effectively in a fast-paced environment.