• Mandatory primary skills : Panorama managed Palo Alto firewalls, Symantec web proxies, Network technologies LAN /WAN (Routing and Switching)
• Secondary Skills : Wireless Networks, Fore scout NAC Solutions.
• Technical Certification : CCNP Enterprise Routing & Switching, PSNSE, Bluecoat.
• Relevant Experience : Minimum of 6-8 years of Experience in the relevant technologies.

• Hands on experience on the mentioned skills for providing operational support & Regular Enhancements.
• Should have strong Troubleshooting Technics to handle the Incidents reported. Able to identify the Root cause and work on Resolutions within the stipulated SLAs.
• Strong at handling the Wide Area Networks, Dynamic Routing, and Firewall issues.
• Able to manage multiple Environments like IT & OT.
• Experience is Designing, Implementation and Migration on the relevant field is an added advantage.
• Should have work experience in multivendor technology environment like Cisco, PaloAlto,BlueCoat,Forescout.
• Ability to provide remote support and Arabic communication skills are added advantage.
• Should have Incident, change and problem management concepts as part of operations.
• Basics of widows/Linux and Cisco Unified communication skills.

Detailed Role includes.

• Troubleshooting the Complex Network and Security related issues connected over MPLS Networks.
• Handling the operational tasks related to Regional Datacenters connectivity, Branch Network issues, Communication between Site to Site over MPLS.
• Working on Routers, Switches, Firewalls, Symantec proxies, wireless and Forescout NAC Solution.
• Regularly performing the Enhancements, failover tests and upgrade activities on the products mentioned.
• Troubleshoot the issues related to WAN Technologies, Dynamic routing, site to site communications issues, firewall communication issues.
• Troubleshooting and onboarding firewalls managed through Panorama.
• Should be actively involved in any minor or major incidents, integration issues, design issues’ and provide resolutions.
• Work along with vendors for any ongoing implementation and enhancement projects.
• Strong at technical documentation and presentations.

Skills

• Mandatory primary skills : Panorama managed Palo Alto firewalls, Symantec web proxies, Network technologies LAN /WAN (Routing and Switching)
• Secondary Skills : Wireless Networks, Fore scout NAC Solutions.
• Technical Certification : CCNP Enterprise Routing & Switching, PSNSE, Bluecoat.
• Relevant Experience : Minimum of 6-8 years of Experience in the relevant technologies.