We are seeking a dedicated and detail-oriented Collector to join our team. at Tayseer Finance Company. The ideal candidate will be responsible for managing and collecting outstanding debts from clients, ensuring timely payments, and maintaining positive relationships with our customers. This role requires strong communication skills, a solid understanding of credit and collections, and the ability to work effectively within a team.

Skills

Key Responsibilities:

• Contact clients via phone, email, or mail to collect overdue payments on accounts.
• Negotiate payment plans and terms with clients to resolve outstanding balances.
• Review and assess clients' financial situations to determine appropriate collection strategies.
• Maintain accurate records of all collection activities and client communications in our database.
• Collaborate with the finance team to monitor account status and report on collection progress.
• Handle customer inquiries and resolve any issues related to billing or payments.
• Follow up on payment agreements and ensure compliance with agreed-upon terms.
• Prepare and submit reports on collection activities, account status, and trends.
• Ensure adherence to company policies and legal regulations related to debt collection.

Qualifications:

• High school diploma or equivalent; associate’s degree in finance, business, or a related field is preferred.
• Proven experience in a collections role, preferably within the finance or banking industry.
• Strong understanding of credit and collection processes.
• Excellent communication and negotiation skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with collection software.
• Strong organizational skills and attention to detail.
• Ability to work independently as well as part of a team.

Preferred Skills:

• Knowledge of legal regulations and compliance related to debt collection.
• Communcation skills