Jobs / IT Jobs / Help Desk Agent

Help Desk Agent

UAE - Dubai United Arab Emirates
Employment: Full Time
  • Perform technical study & recommendation report.
  • Participate actively in the hardware and software rollout process to conduct fluent product releases.
  • Comply with the ITIL process for service-oriented management and agreement activities.
  • Maintain consistency in managing services by following the ITIL framework.

Skills

  • Experience with mobile device software troubleshooting (iOS, Android, Windows Phone).
  • Proficient in installing, troubleshooting, and repairing various components in the computing inventory.
  • Proficient in catering to IT software installation and fault finding as per demand.
  • Adept in attending to remotely installing, upgrading, and repairing requests of individual computer parts.
Apply on the Job Website
Post date: 16 May 2024
Publisher: Bayt
Post date: 16 May 2024
Publisher: Bayt