Position: Media Registration Portal Specialist

Location: Riyadh

Contract duration: 1st Nov 2026 - 15th Feb 2027

Role Summary

The Media Registration Portal Specialist will manage the tournament’s online media registration portal from start to finish. The role includes overseeing backend operations, handling media inquiries, maintaining accurate registration records, and coordinating with Visa, Transport, Accommodation & Hotels teams to ensure a smooth registration experience for journalists, photographers, and broadcasters.

Key Responsibilities

• Manage the day-to-day operations of the media registration portal, including user accounts, registration records, statuses, and approval workflows.
• Perform backend administration, including data entry and validation, system configuration, reporting, data exports, and data cleanup.
• Identify and troubleshoot portal issues, coordinating with the platform vendor or IT team when required.
• Manage the media registration inbox, responding to inquiries promptly, clearly, and professionally.
• Guide media applicants through registration requirements, document submission, and next steps.
• Coordinate with the Visa team to support applicants requiring visa assistance and ensure timely sharing of accurate information.
• Liaise with the Travel & Accommodation team regarding arrivals, bookings, and travel changes.
• Maintain accurate and up-to-date registration records and provide regular status reports to the Media Team Lead.
• Support on-site media accreditation and badge collection, when required.

Requirements

• Diploma or bachelor’s degree in IT, Computer Science, Information Systems, or a related field.
• 1–4 years of experience in IT support, application support, portal administration, web administration, or a similar role.
• Good understanding of web portals, databases, user management, and basic backend operations.
• Excellent written and spoken English; Arabic language skills are a strong advantage.
• Strong written communication, professional email etiquette, and stakeholder-management skills.
• Excellent organisational skills, attention to detail, and the ability to work calmly under pressure during peak registration periods.
• Saudi national or currently based in Saudi Arabia.

Nice to Have

• Experience in media registration or accreditation at sports events, particularly football tournaments.
• Familiarity with Cvent, Swapcard, Salesforce, CRM platforms, or accreditation and badging systems.
• Basic SQL knowledge, strong Excel skills (including lookups and pivot tables), or experience with reporting tools.